Airline industry marketing veteran J. Timothy “Tim” Griffin joined Amtrak on Oct. 16 as Executive Vice President and Chief Marketing Officer, responsible for Marketing, Passenger Experience, Northeast Corridor Business Development, State Supported Services Business Development, Long Distance Services Business Development, and Product Support and Management. He will report directly to President and Co-CEO Richard Anderson, who also hails from the airline industry.
http://www.railwayag...ng-officer.html
I don't doubt Mr. Griffin's expertise. He is, however, going to need more and better passenger cars in order to grow the business. American travelers want more frequency [How 'bout a second Pennsylvanian....puhleeze?] and European-style amenities such as those offered by Virgin, HKX, Leo, Thalys etc. In short, IMO, state and federal sources must allocate sufficient funds to double AMTRAK's capital budget. Sloan