Coast Starlight to Seattle
#1
Posted 19 June 2005 - 06:50 PM
#2
Posted 21 June 2005 - 10:09 AM
#3
Posted 22 June 2005 - 10:55 AM
#4
Posted 08 July 2005 - 12:06 PM
#5
Posted 20 July 2005 - 10:25 PM
#6
Posted 20 July 2005 - 10:33 PM
Edited by ICGsteve, 20 July 2005 - 10:34 PM.
#7
Posted 21 July 2005 - 04:08 PM
#8
Posted 25 July 2005 - 07:36 PM
The only staff "problem" we noticed was in the Dining Car. The server used the wrong ticket to write up our order, so we were charged for dinner (meals are included for sleeper passengers). The Car Attendant told us that he could not void the ticket and would have to pay for the meal out of his salary. Some of the staff did seem a little on the young side, but many were also older. All were courteous and helpful. (Including the one who asked us to leave, as he should have, because we lingered over coffee into the next seating.)I wondered about the staffing rules, myself. The attendants that I saw on the Coast Starlight all looked very junior and inexperienced, not really up to the task of calming down rowdy children, let alone adults (and judging from what I saw and the staff conversations I overheard, they had both to deal with on that run). By comparison, the attendant on the coach I was in on the Empire Builder said he used to teach high school--and clearly he could settle anyone down with a look!
OTOH, the most pleasant dining experience of my whole trip was on the Coast Starlight.
I walked through coach, and everything seemed calm, although it was still early in the day. The only unruly passenger I observed was a young girl who was sleeping across 2 seats in the observation car, and was resistant when the attendant asked her to leave so a family could sit. (He did say it was her second warning.)
#9
Posted 27 July 2005 - 07:38 PM
Opps. Why does the cynical side of me think the server pocketed your dinner tab. Can't void it? Ha. Out of his pocket: probably right into his pocket.The only staff "problem" we noticed was in the Dining Car. The server used the wrong ticket to write up our order, so we were charged for dinner (meals are included for sleeper passengers). The Car Attendant told us that he could not void the ticket and would have to pay for the meal out of his salary.
I hope you got a receipt (an Amtrak requirement) and send it along with a copy of your ticket to Amtrak for reimbursement and to ensure that this "wrong ticket" nonsense is taken care of. There has been a running issue with revenue theft from some of the service staff. This, in my opinion, is just an imaginative variation on the theme.
#10
Posted 27 July 2005 - 08:46 PM
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