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CSX Monitoring Hurricane Irma


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#1 CNJRoss

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Posted 06 September 2017 - 12:05 PM

CSX.com:

Hurricane Irma Information

 

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CSX Monitoring Hurricane Irma

 

CSX is taking precautionary measures to protect employees, rail traffic and infrastructure from potential risks if Hurricane Irma makes landfall in the coming days. At this time, it is not known the level of impact the hurricane will have on CSX operations, but its path and intensity are being closely monitored as we take steps to prepare for any potential effects on our network. All necessary actions will be taken as conditions warrant, including relocation of personnel, and rerouting rail cars and locomotives out of areas in the projected path of the hurricane. 

 

Information for customers

Customers with freight moving through impacted areas will be advised of any potential delays. CSX is available to work with customers to provide the latest ETA and routing information to best accommodate requests and mitigate anticipated delays. Further updates will be provided as CSX operations continues to monitor conditions and carefully evaluate any extenuating developments.   
 
The CSX Customer Service team is available 24/7 to field any questions should customers need more details. Customers with questions about shipments can contact the Customer Service Center for assistance at 1-877-ShipCSX (1-877-744-7279), option 5, then 6 or via www.shipcsx.com. Customers can sign up on ShipCSX to automatically receive service advisory notifications.

 

Emergency preparedness

We encourage everyone in potentially affected areas to prepare now for severe weather and monitor the storm's progress. The American Red Cross offers a free Emergency Alerts & Notifications App with weather monitoring and preparation content.

 

 

NHC_Supplies.PNGNHC_Evacuation.png

 

For additional information on how to prepare for an emergency, visit:

Ready.gov Hurricane Preparedness

American Red Cross - Hurricane Safety

 

Weather information

Hurricane Irma is currently a major hurricane that could have a devastating impact in the form of damaging winds and flooding. Conditions can change quickly; for the latest information please monitor your local news as well as official bulletins and forecasts from national organizations.

National Weather Service

National Hurricane Center

 



#2 CNJRoss

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Posted 08 September 2017 - 08:46 PM

CSX Hurricane Irma update:

 
CSX Monitoring Hurricane Irma

CSX is taking precautionary measures to protect employees, rail traffic and infrastructure from potential impacts from Hurricane Irma. At this time, it is not known the level of impact the hurricane will have on CSX operations, but its path and intensity are being closely monitored as we take steps to prepare for any potential effects on our network. All necessary actions will be taken as conditions warrant, including relocation of personnel and rerouting rail cars and locomotives out of areas in the projected path of the hurricane. 

Information for customers

9/7/2017 UPDATE: CSX operations is continuing to monitor the path of Hurricane Irma and has made extensive preparations for the effects of the storm. The extent of the potential impact this system will have on CSX operations is not known at this time. Several regional operating departments are making tactical plan changes and curtailments to proactively minimize the impact of possible delays. At this time, please be advised that any shipment scheduled into the greater Miami, Fla. area today through the weekend will experience delays. Additionally, intermodal traffic destined to FEC locations will be temporarily discontinued starting at 1700 hours today until further notice. Further intermodal specific updates will be available later today on www.intermodal.com.
 
The Hurricane Action Plan includes, but is not limited to, the following precautions and actions:

  • Storm path monitoring has been initiated for locations in the storm’s projected path to determine any potential impacts and actions needed.
  • Precautions are being made to ensure equipment in the storm’s projected path and the surrounding areas is protected.
  • Engineering is actively preparing potentially impacted areas prior to the storm making landfall in the United States, including staging compressors, generators, ballast and work equipment.
  • The CSX Customer Service Center will remain open throughout the duration of the storm to answer calls and advise affected customers regarding potential re-routes and track re-openings that may become necessary.  

During this process, the company’s priorities are the safety of employees, infrastructure and meeting the needs of customers. As necessary, more updates will be provided as impacts from the path and intensity of Hurricane Irma become known. 
 
The CSX Customer Service team is available 24/7 to field any questions should customers need more details. Customers with questions about shipments can contact the Customer Service Center for assistance at 1-877-ShipCSX (1-877-744-7279), option 5, then 6 or via www.shipcsx.com. Customers can sign up on ShipCSX to automatically receive service advisory notifications.

 



#3 CNJRoss

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Posted 09 September 2017 - 07:53 PM

CSX Service Bulletin 9/7/17:

 

CSX Activates Hurricane Operational Plan for Irma – Miami Traffic Delays

 

 

CSX operations is continuing to monitor the path of Hurricane Irma and has made extensive preparations for the effects of the storm. The extent of the potential impact this system will have on CSX operations is not known at this time. Several regional operating departments are making tactical plan changes and curtailments to proactively minimize the impact of possible delays. At this time, please be advised that any shipment scheduled into the greater Miami, Fla. area today through the weekend will experience delays. Additionally, intermodal traffic destined to FEC locations will be temporarily discontinued starting at 1700 hours today until further notice. Further intermodal specific updates will be available later today on www.intermodal.com.
 
The Hurricane Action Plan includes, but is not limited to, the following precautions and actions:

  • Storm path monitoring has been initiated for locations in the storm’s projected path to determine any potential impacts and actions needed.
  • Precautions are being made to ensure equipment in the storm’s projected path and the surrounding areas is protected.
  • Engineering is actively preparing potentially impacted areas prior to the storm making landfall in the United States, including staging compressors, generators, ballast and work equipment.
  • The CSX Customer Service Center will remain open throughout the duration of the storm to answer calls and advise affected customers regarding potential re-routes and track re-openings that may become necessary.  

During this process, the company’s priorities are the safety of employees, infrastructure and meeting the needs of customers. As necessary, more updates will be provided as impacts from the path and intensity of Hurricane Irma become known.
 
The CSX Customer Service team is available 24/7 to field any questions should customers need more details. Customers with questions about shipments can contact the Customer Service Center for assistance at 1-877-ShipCSX (1-877-744-7279), option 5, then 6 or via www.shipcsx.com. Customers can sign up on ShipCSX to automatically receive service advisory notifications.

 

 



#4 CNJRoss

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Posted 12 September 2017 - 11:37 AM

9/11/17:

 
CSX Customer Advisory – Irma Update

 

CSX assessment and recovery efforts from the extensive impact of Hurricane Irma are currently underway. The storm has weakened to become a tropical storm and is forecast to diminish further as it continues through the Southeast. Several areas remain without commercial power and continue to have flooding associated with storm surge and downed trees. CSX engineering crews are assessing the full impact on network infrastructure across impacted regions where and when it is safe to do so. During this time, our main priorities are the safety of our employees and meeting the needs of our customers.
 
The CSX Customer Service Center continues to remain open throughout the duration of the storm to answer calls and advise affected customers. A broader update will be provided as soon as more information becomes available and as conditions allow.

 

The CSX Customer Service team is available 24/7 to field any questions should customers need more details. Customers with questions about shipments can contact the Customer Service Center for assistance at 1-877-ShipCSX (1-877-744-7279), option 5, then 6 or via www.shipcsx.com.  Customers can sign up on ShipCSX to automatically receive service advisory notifications.

 

Thank you for your business.

 

 

 



#5 CNJRoss

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Posted 12 September 2017 - 08:59 PM

CSX Service Alert 9/12/17:

 
Irma Update: CSX Restoration Progresses in Some Areas of Florida

 

Please be advised that rail traffic into Jacksonville, FL is expected to reopen later tonight. Customers should expect delays as crews are working through extensive power outages and fallen trees. Additionally, CSX operations teams are working to restore Tampa, FL overnight and expect to resume service tomorrow night, September 13th. The route from Jacksonville, FL to Orlando, FL is still being evaluated with the repair timetable to be determined. All intermodal traffic destined to Florida East Coast Railway locations (Fort Lauderdale, Fort Pierce, Miami and Port Miami) has resumed acceptance at in-gate. Specific updates on storm-impacted terminals on the intermodal network is available on www.intermodal.com.

 

As progress is made to safely restore train service in affected areas, delays are expected to continue for traffic moving into and out of Florida, Georgia, North Carolina and South Carolina due to commercial power outages that hinder full recovery. Further updates will be provided as restoration schedules are determined.

 

The CSX Customer Service team is available 24/7 to field any questions should customers need more details. Customers with questions about shipments can contact the Customer Service Center for assistance at 1-877-ShipCSX (1-877-744-7279), option 5, then 6 or via www.shipcsx.com.  Customers can sign up on ShipCSX to automatically receive service advisory notifications.

 

Thank you for your business.

 

 



#6 CNJRoss

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Posted 13 September 2017 - 07:48 PM

CSX Customer Advisory, 9/13/17:

 
CSX Customer Advisory - IRMA UPDATE: CSX Restores Service in GA, SC, AL and Jacksonville, FL

 

CSX Transportation (CSXT) has resumed normal train operations into Waycross, GA, Savannah, GA, and limited service into Jacksonville, FL.  Additionally, engineering crews have worked through the night to restore service in Georgia, South Carolina, and Alabama.  Customers should expect delays to continue as backlogs are being worked down.  CSX intermodal terminals in Jacksonville, Central Florida and Tampa have re-opened with train service delays still expected. Specific updates on storm-impacted terminals on the intermodal network are available on www.intermodal.com.

 

CSX operating teams continue to work on clearing the following routes: 

  • Jacksonville, FL to Tampa, FL:  This line is anticipated to be back in service by this evening, Wednesday, September 13th.
  • Tampa, FL to Miami, FL:  The route is still being evaluated with the repair timetable to be determined.  A progress report on this route may be provided as early as tomorrow, Thursday, September 14th.
  • Jacksonville, FL to Orlando, FL:  The route is still being evaluated with the repair timetable to be determined.  A progress report on this route may be provided as early as tomorrow, Thursday, September 14th.

Much of the service restoration efforts and schedule determination depends on the availability of commercial power which is not fully restored in some areas. As conditions improve, further updates will be provided as impacted lines return to normal operation.  In the meantime, CSX representatives are available to customers to discuss alternatives.

 

The CSX Customer Service team is available 24/7 to field any questions should customers need more details. Customers with questions about shipments can contact the Customer Service Center for assistance at 1-877-ShipCSX (1-877-744-7279), option 5, then 6 or via www.shipcsx.com. Customers can sign up on ShipCSX to automatically receive service advisory notifications.

 

Thank you for your business.

 

 

 



#7 CNJRoss

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Posted 14 September 2017 - 05:05 PM

CSX Customer Advisory 9/14/17:

 
Irma Update: CSX Restores Operations into Tampa, FL

 

CSX Transportation engineering crews continue to work 24/7 to restore service from the aftermath of Hurricane Irma.  The network is now operational into Tampa, FL. 

 

RESTORATION SCHEDULE:

  • Tampa, FL to Miami, FL:  Further access into Tampa and Miami is dependent on state rail (Tri Rail), which is not yet able to restore service due to lack of power to road crossings.  Additional progress on this route may be available tomorrow, Friday, September 15th. 
  • Okeechobee, FL:  We are running a train for customers into the area tomorrow, Friday, September 15th.
  • Jacksonville, FL to Orlando, FL:  The route is still being evaluated with the repair timetable to be determined.  A progress report on this route may be available tomorrow, Friday, September 15th.

Further updates will be provided as impacted lines return to normal operation. In the meantime, CSX representatives are available to customers to discuss alternatives.

 

The CSX Customer Service team is available 24/7 to field any questions should customers need more details.  Customers with questions about shipments can contact the Customer Service Center for assistance at 1-877-ShipCSX (1-877-744-7279), option 5, then 6 or via www.shipcsx.com.  Customers can sign up on ShipCSX to automatically receive service advisory notifications.
 
Thank you for your business.

 



#8 CNJRoss

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Posted 21 September 2017 - 10:06 PM

CSX news release:

 

CSX Rapidly Restores Service Following Hurricane Irma

 

Performance metrics show improvement as company continues transition to Precision Scheduled Railroading

 

 

JACKSONVILLE, Fla. – September 21, 2017 – CSX (Nasdaq: CSX) rapidly restored service throughout the areas affected by Hurricane Irma and continues to show improvement on key service metrics as the railroad advances its implementation of Precision Scheduled Railroading.

CSX President and Chief Executive Officer E. Hunter Harrison today said, “I’m extraordinarily proud of our team of dedicated railroaders, who worked tirelessly to prepare for and respond to the impacts of Hurricane Irma. Thanks to the dedication of these individuals, CSX was able to quickly and safely restore service to its customers, while continuing to make progress in the transition to our new operating model.”

 

Following Hurricane Irma, which struck Florida on Sunday, Sept. 10, with devastating winds and flooding, CSX re-established rail service in most of the southeast U.S. within hours, into and out of northern Florida within 24 hours, and throughout the vast majority of the state within one week. Restoring service required clearing nearly 8,000 fallen trees from obstructed tracks and deploying hundreds of generators to operate railroad signals and crossings in response to widespread commercial power outages. Prior to the storm, CSX evacuated more than 1,500 rail cars from the State of Florida, and held nearly 200 trains and thousands of cars to avoid damage from the hurricane.

 

Despite the impacts of Irma, key service metrics show that CSX’s operational performance continues to improve. Terminal dwell times have decreased for seven consecutive weeks, while train velocity has steadily increased over the last four weeks, excluding localized hurricane impacts. 

 

“We’re back on our feet and committed to fully implementing our new operating model,” Harrison said. “We remain confident that Precision Scheduled Railroading will provide lasting benefits to our customers, our employees and our shareholders.” 

In addition to restoring rail operations, CSX also has been active in helping communities and individuals recover from the impacts of Hurricane Irma through charitable contributions and in-kind donations to local, state and national relief agencies. Among them, CSX has contributed $100,000 and up to $50,000 in in-kind transportation services to Feeding Florida, to provide food and supplies to residents of the state affected by the recent storm. CSX also has worked with the State of Florida to expedite critical shipments of propane, animal feed and other commodities essential for residents of the peninsula.

 

“CSX is committed to the wellbeing of the communities in which we operate,” said Harrison. “We are honored to partner with Feeding Florida to support Irma relief efforts throughout the state.”

 

Cross posted in What’s going on at CSX? The STB wants to know!






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