Colorado Public Radio, 5/16/18:
A Line Operator Takes A Tongue-Lashing From The RTD Board Over Stranded Trains
RTD’s reputation among its customers took a hit when two disabled trains on its flagship commuter rail line, the A Line to Denver International Airport, were stuck for more than three hours.
The April 20 incident left more than 200 passengers stranded without food, water or access to a bathroom. It was the first major issue on the train after months of relatively problem-free operation — a respite the line desperately needed to repair the poor reputation it earned in its rough first year.
That legacy was on the mind of the agency’s board of directors Tuesday night when they dished an hour of critical questions at executives from the private contractor, Denver Transit Partners, that operates the commuter line.
Continue here.