WTOP-FM, Washington, DC 5/1/24
‘See a station manager’ no more — Metro updating fare gate display screen
Have you ever tapped your Metro card only to be greeted with a jarring beep and a “See a station manager” message?
Starting Wednesday, riders will know exactly what the problem is when they tap in or out of the station. New technology will tell passengers whether their card is deactivated, expired or invalid, Metro said in a news release. Customers won’t need to talk to Metro staff to figure out what is wrong with their cards.