TS Lee: MARC: Brunswick Line Flooding - 9/8
#1
Posted 08 September 2011 - 06:07 PM
Bruns trains experiencing flooding conditions in Germantown area. Trains to oper at reduced speeds.
Brunswick Line Commuters: Brunswick Line service is experiencing flooding conditions on the tracks in the Germantwon area. Trains will continue to operate through the area at reduced speeds at this time. Updates will follow as necessary.
#2
Posted 08 September 2011 - 06:52 PM
September 8, 2011 7:47 p.m.
Brunswick: Montgomery County officials have requested a hold on rail movements in the Germantown area due to a threat of a track washout from an overflowing lake. Marc trains will hold at the closest rail station. MARC is attempting to arrange bus transportation.
Kevin Korell
OTOL Board Leader
Lakewood, NJ
#3
Posted 08 September 2011 - 07:35 PM
Brunswick: Montgomery County officials have requested a hold on rail movements in the Germantown area due to a threat of a track washout from an overflowing lake. Marc trains will hold at the closest rail station. MARC is attempting to arrange bus transportation. It could take up to two hours for buses to arrive, alternative transportation is suggested. Metro is honoring MARC tickets.
#4
Posted 08 September 2011 - 08:23 PM
Brunswick Line Update: Train service continues to hold on the Brunswick Line while track inspectors and CSX officials check the track area near Germantown due to a threat of possible flooding. Buses are on the way to assist passengers. Metro is honoring MARC tickets.
#5
Posted 08 September 2011 - 08:28 PM
Brunswick delays Update: CSX personnel are currently checking the tracks in the Germantown area. Buses are enroute to Metropolitan Grove, Gaithersburg and Rockville.
#6
Posted 08 September 2011 - 10:09 PM
Kevin Korell
OTOL Board Leader
Lakewood, NJ
#7
Posted 08 September 2011 - 10:10 PM
Kevin Korell
OTOL Board Leader
Lakewood, NJ
#8
Posted 08 September 2011 - 11:22 PM
Kevin Korell
OTOL Board Leader
Lakewood, NJ
#9
Posted 09 September 2011 - 03:13 PM
MARC: Thank You for Your Patience & Understanding
MARC would like to thank all of our 18,000+ individual customers for your patience and understanding the past two and one-half weeks as we have endured an earthquake (8/23), Hurricane Irene (8/27-8/29), and record rains & flooding (9/6 – 9/9).
MARC regrets the inconvenience many of you had to face during the past 18 days. MARC continued running service every scheduled day, although safety concerns and equipment/crew shortages necessitated speed restrictions and some cancellations.
The safety of our passengers, crews, and general public will always be our primary concern. However, we also understand the degree to which many of you rely on MARC, and therefore we always strive to find a way to continue service. Some of our fellow train transportation providers were not always able to do so, and for this, we consider ourselves fortunate.
We recognize that there were some things that we could have done better, and we value your input. Communication with our passengers is an area that we are working to improve, and as our station communication equipment installation (PA system & LED screens) is completed, we believe you will see major benefits there. Several times during the past couple weeks there were instances where e-mail messages were not delivered promptly (we are told that servers were backed up) … we are looking into what we can do to prevent this from happening again.
We thank you again for your loyal patronage.
Best regards,
Your MARC Train Service Team
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