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'State of Emergency' for New York City Subways


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#1 CNJRoss

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Posted 29 June 2017 - 09:17 PM

NY MTA news release, 6/29/17:

 
MTA Chairman Joseph Lhota Announces Plan to Overhaul the Subway System
 
 

Top-to-Bottom Audit of MTA Organization to Identify Long-Term Transformational Change Within 30 Days

 

MTA to Propose Comprehensive Plan to Modernize the Subway Within 60 Days

 

Key Priorities Include Training Personnel, Improving Customer Communication, Implementing Working Processes and Engaging New Technology

 

Complements MTA Genius Transit Challenge -- Harnessing Innovative Technological Solutions to Modernize and Improve the Reliability of the Subway System

 

 

MTA Chairman Joseph Lhota today, at the MTA Genius Transit Challenge Conference, responded to Governor Cuomo's challenge by announcing he will conduct a top-to-bottom audit to overhaul the organization and present a plan within 60 days to modernize the subway system. The MTA, working with transit experts and top management consultants, will do a comprehensive audit of the challenges facing and limitations of the organization to identify strategies for short- and long-term transformational change. Thirty days later, the MTA will then put forward a detailed, long-term plan, in conjunction with the MTA Genius Transit Challenge, to overhaul the system, focusing on a series of MTA priorities, including changing and training personnel, implementing and executing processes that work, improving customer communication and engaging and implementing new technology.

 

MTA Chairman Joseph Lhota said, "Millions of New Yorkers depend on the MTA every day, and we must rebuild confidence in the authority with a complete overhaul of the system – identifying the root causes of our problems and taking immediate and decisive action to fix them. It is our responsibility to transport people as safely, quickly and efficiently as possible, and the current state of the subway system is unacceptable. In tandem with the Genius competition proposals, we will deploy a multi-faceted plan to restore confidence to the MTA and prove that we can deliver for our customers."

 

First opened in 1904, the New York City Subway is among the largest and busiest public transit systems in the world. Today, there are 472 stations spanning 665 miles of track, serving nearly 6 million riders a day—that’s 70 percent of all subway rides in the United States. The system offers 24/7 service spanning four boroughs, which has enabled New York to grow and thrive for over a century.

 

Yet as ridership has soared, changes to its infrastructure have not kept pace. New York City Transit must innovate to accommodate a growing demand and to continue to be the economic engine of the city, state, and region.

 

The MTA also announced the Genius Transit Challenge, an international competition seeking innovative solutions to modernize and improve the reliability of the New York City subway system. The competition will award a “genius” prize of up to $1 million for the best idea in each of the following categories:

 

Improve Signaling in the New York City Subway System: Accelerate deployment of modern train signaling technologies to the subway system, to increase the number of trains at peak periods and promote faster and more reliable service;

 

Rapidly Deploy Modernized Subway Cars to the Subway System: Obtain and deploy modern subway cars more efficiently, or refurbish existing cars in order to increase the New York City subway system’s capacity and reliability, prevent car breakdowns, and reduce delays;

 

Increase Communications Infrastructure in the Subway System: Identify communications systems that will support rapid installation and deployment of modern train communications and control technologies in the subway system, to increase the subway system’s capacity and reliability.

 

Judging Process

Proposals will be submitted and reviewed during a two-phase evaluation process. In Phase 1, applicants will submit an application for one or more of the three Challenge areas. Applications that meet all New York State requirements will be evaluated by criteria that may include their ability to fulfill Challenge objectives, their innovativeness, and their capacity for implementation. 

 

An evaluation committee of subject-matter experts will select applications to proceed to Phase 2. In Phase 2, applicants will receive additional guidelines to inform their submissions, have an opportunity to refine their application(s), and be required to provide in-depth details and supporting materials for their application(s). The evaluation committee will score refined applications on criteria that may include their ability to fulfill Challenge objectives, innovativeness, capacity for implementation, and cost effectiveness. 

 

The expert judging panel will select the winners for each category from the final group of applicants.  Winners to be determined by the end of 2017.

 

Timeline

·         August 11, 2017– Deadline for Phase 1 Applications

·         September 2017 – Phase 1 Selections Announced

·         Fall 2017 – Submission of Phase 2 Applications

·         December 2017 – Winners Announced

 

Genius Transit Challenge Judging Panel

 The panelists include:

  • Joe Lhota, Chairman, MTA
  • Ronnie Hakim, Interim Executive Director, MTA
  • Janno Lieber, Chief Development Officer, MTA
  • Phil Eng, Chief Operating Officer, MTA        
  • Sarah Feinberg, Former Administrator, Federal Railroad Administration
  • Daniel Huttenlocher, Dean and Vice Provost, Cornell Tech
  • Charles Phillips, CEO, Infor
  • Kristina Johnson, Chancellor-elect, SUNY
  • Greg Brown, Chairman and CEO, Motorola Solutions
  • Nick Grossman, General Manager, Union Square Ventures
  • Eliot Horowitz, Co-Founder and Chief Technology Officer, MongoDB
  • Balaji Prabhakhar, Professor of Electrical Engineering and Computer Science, Stanford University

For more information about the Challenge, visit MTAGeniusTransitChallenge.ny.gov.

 



#2 CNJRoss

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Posted 29 June 2017 - 09:58 PM

The New York Times,​ 6/29/17:

Cuomo Declares a State of Emergency for New York City Subways

 

 

 

Day after day, subway riders in New York City have voiced a steady drumbeat of grievances as the century-old system has descended into disarray.

 

Trains are unreliable. Rush hour malfunctions paralyze the city. When a train derailed in Manhattan this week, injuring dozens of people, it raised concerns over whether the subway was even safe.

 

On Thursday, Gov. Andrew M. Cuomo, the person most responsible for the subway’s fate, signed an executive order declaring a state of emergency, pledged $1 billion for improvements and moved to make it easier for the Metropolitan Transportation Authority to buy badly needed equipment.

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#3 Sloan

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Posted 30 June 2017 - 08:32 AM

 

 

When Cuomo speaks, Lhota listens

 

On the final day of the New York Metropolitan Transportation Authority Genius Transit Challenge Conference, and two days after an unsecured segment of replacement rail apparently caused a New York City Transit subway train to derail in Harlem, New York Governor Andrew Cuomo issued an edict to the MTA to focus on “transformational change” for the city’s rapid transit network, the first segment of which opened in 1904.

http://www.railwayag...html?channel=62



#4 CNJRoss

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Posted 01 July 2017 - 07:10 PM

The Verge,6/29/17:
 

New Yorkers are using underground Wi-Fi to vent about the broken subway — and it’s working

 

The governor is declaring a state of emergency on your mean tweets

 

 

New Yorkers have known for a long time that their subway was busted. But until recently, they lacked a venue to vent their frustration publicly. Thankfully, Governor Andrew Cuomo came along and installed wireless internet in all 279 underground subway stations, so when someone is stuck on an F train with no air-conditioning for over an hour, or is forced to evacuate through the rat- and smoke-filled tunnels after an A train derails, they can do what they’ve always wanted to: tweet their complaints directly at Cuomo.

 

For the past few months, Cuomo has been unable to tweet anything from his official account without his mentions flooded with vitriolic New Yorkers demanding he fix the subway. A tweet congratulating the promotion of his new secretary elicits 20 replies, every single one of them about the subway.

 

SNIP

 

For those who don’t live in New York City, this may seem like a petty way to advocate for vital infrastructure improvements. The Metropolitan Transportation Authority, which runs the subway, is a vast bureaucracy and its budgeting process is incredibly complex. Also, we’re talking about the largest and busiest underground transit systems in the US — and one of the oldest in the world, too. What elected official makes policy decisions based on a few cranks on Twitter?

 

Well, Cuomo appears to be that kind of elected official. After weeks of twiddling his thumbs, ignoring the steady degradation of the system, or quibbling about how many board seats he controls at the MTA, Cuomo is finally stepping up and owning the disaster that is the New York City subway. And it’s all thanks to your tweets.

 

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#5 CNJRoss

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Posted 16 July 2017 - 08:25 PM

New York Post, 7/11/17:
 

Subway riders unimpressed with MTA’s floor mat plan

 

 

The MTA’s plan to combat subway delays has an underwhelming starting “point.”

 

The agency recently installed floor mats with three arrows on them in two C trains.

 

The MTA says it will get riders to move faster as they enter cars, but straphangers were not impressed.

 

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#6 CNJRoss

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Posted 25 July 2017 - 11:37 PM

The New York Times,​ 7/25/1`7:

$800 Million Subway Rescue Plan Adds Cars and Subtracts Seats

 

 

 

Seat-free subway cars on crowded routes. Extra cars added to trains on the C line. Medical workers deployed at stations to quickly remove sick passengers. More countdown clocks. These were some of the pieces of the Metropolitan Transportation Authority’s long-anticipated, roughly $800 million emergency rescue plan for New York City’s troubled subway system, which was announced on Tuesday.

 

The authority’s chairman, Joseph J. Lhota, outlined a sweeping set of fixes that he vowed would turn around steadily deteriorating service. The plan included at least 30 separate measures to address the major problems plaguing the system, including antiquated signals and subway fires, and called for hiring 2,700 new workers.

 

“We’re here because the New York City subway system no doubt is in distress, and we’re here looking for solutions,” Mr. Lhota said during a news conference at the authority’s headquarters in Lower Manhattan.

 

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#7 CNJRoss

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Posted 25 July 2017 - 11:38 PM

NY MTA via YouTube:

 



#8 CNJRoss

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Posted 26 July 2017 - 10:53 AM

NY MTA news release:

 
MTA Chairman Joseph Lhota Unveils New York City Subway Action Plan
 
MTA Taking Immediate Steps to Stabilize the New York City Subway and Laying the Foundation to Modernize; Phase One Attacks 79% of the Major Incidents Causing Delays on the System
 

 

NEW YORK, July 25, 2017 – Today at a press conference, MTA Chairman Joseph Lhota unveiled the NYC Subway Action Plan, the MTA’s new plan to stabilize and improve the system and lay the foundation for modernizing the New York City Subway. The announcement comes fewer than 30 days after Governor Cuomo declared New York City’s subways to be in a state of emergency and directed Chairman Lhota to provide a plan for immediate action that puts customers first. The plan addresses a New York City subway system in need of solutions following years of stress by factors including: a record volume of customers, aging infrastructure and lack of capital expenditure necessary to grow the system. The initial phase of the plan will attack the key drivers of 79% of the major incidents causing delays on the system, including signals, track and power.

 

MTA Chairman Joseph Lhota said, “New Yorkers are rightfully frustrated with the current state of the subways, and their demands for better service have been heard. We are committed to earning back their trust by implementing solutions that will enhance the customer experience in the short- and long-term. The NYC Subway Action Plan marks the beginning of a new chapter for the MTA and provides an opportunity to stabilize and improve the system and lay the foundation for modernization. As we work to build a better system, customers can expect to see progress in ways both big and small.”

 

Phase One of the NYC Subway Action Plan will start immediately and be in place and deliver improvements within one year. It will focus on a better customer experience through increased reliability and capacity, enhanced stations and safety, and clear and accurate communication. The five components of Phase One will attack the key drivers of 79% of the major incidents causing delays in the system including signals, track and power issues—which alone cause 54% of major incidents — as well as water-related damage and corrosion, track fires, car breakdowns, police activity and station issues. Phase One strategically targets additional personnel and equipment to focus on the critical components of the system that have the highest incidence of failure.

 

The five components of Phase One are:  

  • Signal and Track Maintenance
    • Expediting a signal repair program that will fix 1,300 signals detected to be most problematic.
    • Launching an emergency Water Management Initiative in which teams will seal leaks with chemical grouting, clean 40,000 street grates to ensure proper water diversion and eliminate debris clogging drains.
    • Cleaning the entire underground subway system to remove debris and reduce fire hazards.
    • Accelerating the repair of potential track issues across the entire underground track by dispatching 31 teams across the system to target locations with the highest rate of incidents.
    • Tripling the installation rate of a continuous welded rail and increasing track welding capacity by 30 percent; additionally installing 50,000 new friction pads to increase resilience of the rail and reduce incidents impacting service.
    • Tripling the Combined Action Teams, which are able to respond to a range of track, power and signal issues without requiring additional support, to cut response times from 45 minutes to 15 minutes.
    • The New York State Public Service Commission will announce a plan this week to improve the power signals throughout the system.
  • Car Reliability
    • Expanding major overhaul capacity from 950 to 1,100 cars per year to increase reliability.
    • Maximizing 24/7 shop capacity by adding an additional full repair and maintenance shift.
    • Prioritizing the inspection and repair of doors, which cause 40 percent of car breakdowns.
    • Pre-positioning Emergency Subway Car Response teams for quicker on-location repairs.
    • Launching a seat removal pilot program on select lines, beginning with the s.png 42nd Street Shuttle and the l.png line to increase capacity by 25 riders per car.
    • Adding cars to trains on lines, such as the c.png Line, where platforms are long enough.
    • Including interior upgrades as part of the regular maintenance cycle to improve the customer experience.
  • System Safety & Cleanliness
    • Increasing the frequency of station cleaning by 30 percent.
    • Launching a program at priority stations to deep clean, repaint and repair tile, as well as facilitating timelier elevator and escalator repairs to help improve accessibility.
    • Calling on the NYPD to increase its presence at stations to deter illegal activities such as harassment, sexually inappropriate behavior, loitering, aggressive panhandling and littering.
    • Launching a littering awareness campaign to educate customers on the consequences of littering, which contributes to 700 fire-related delays every year.
    • More than doubling the number of stations with dedicated EMTs for medical emergencies and coordinating with FDNY EMS for best coverage of the system.
  • Customer Communications
    • Overhauling digital communications assets, including the launch of a new integrated MTA app.
    • Revising communications protocols to provide clearer, more timely information to customers during incidents and better information about the work being done to the system.
    • Placing MTA Customer Representatives at high-traffic stations to provide guidance to riders in real time, rolling out clearer station signage for planned service changes and retraining staff to improve communication with customers.
    • Accelerating system-wide completion of countdown clock installations.
  • Critical Management Group
    • Rebuilding the management and operations organizations resulting in faster and more effective solutions.
    • Bringing key decision makers together to monitor incidents in real time and more rapidly dispatch resources.

Phase Two of the NYC Subway Action Plan will be outlined in the coming weeks and will focus on modernizing the system including:

  • Addressing long-term, system-wide improvements, including better subway cars, the adoption of a new signal system and modern communications technology to facilitate new signaling and enable customer benefits.
  • Incorporating the most promising innovations from the MTA Genius Transit Challenge.

In addition, the MTA will be launching a public dashboard to measure categories important to our customers, including reliability, safety and customer experience.

 

The New York City Subway Action Plan was developed by MTA leadership, transit experts, innovators, community representatives and top management consultants following a top-to-bottom audit of the current system. An Advisory Board comprised of the following experts will advise in the plan’s execution:

  • David N. Dinkins, Former Mayor, New York City
  • Kathryn S. Wylde, President and CEO, Partnership for New York City
  • Daniel L. Doctoroff, CEO, Sidewalk Labs
  • Peter Kalikow, President, Kalikow & Company
  • John Samuelsen, President, TWU International & President, TWU Local 100
  • Dennis Rivera, Senior Advisor to the President, SEIU & Founder and Former Chair, SEIU Healthcare
  • Hector Figueroa, President, 32BJ Service Employees International Union
  • Sarah Feinberg, Former Administrator, Federal Railroad Administration
  • Gene Russianoff, Straphangers Campaign
  • Mitchell L. Moss, Director, NYU Rudin Center for Transportation Policy and Management

For more information about the NYC Subway Action Plan, please visit MTAMovingForward.com

 

 



#9 CNJRoss

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Posted 26 July 2017 - 10:55 AM

NY MTA news release 7/25/17:

 
Statement from Former Mayor David N. Dinkins
 
 

“The subway is the lifeblood of our city. During my time as mayor, I saw firsthand how critical the viability and reliability of the subway system is to New Yorkers and as the economic engine of our city. I am proud to stand with Chairman Lhota and the rest of the Advisory Board as we work together to stabilize and improve the current system. We need all our elected leaders to work together to implement these smart solutions and provide New Yorkers with the safe, reliable and modern subway they deserve

 



#10 CNJRoss

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Posted 26 July 2017 - 10:56 AM

NY MTA news release, 7/25/17:

 
Statement from Former Federal Railroad Administrator Sarah Feinberg
 
 

"A healthy transit system is critical to the economic viability of New York. I applaud Chairman Lhota for putting forward a clear, strategic plan to improve the reliability of the subways and address the most critical issues currently plaguing the system. We have a plan - but in order to be successful that plan now needs resources and partnership from state and local governments. Commuters, travelers and tourists deserve nothing less."

 

 






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