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Jackson, MI ticket office CLOSING as of 3/1/18


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#1 KevinKorell

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Posted 12 September 2017 - 12:43 PM

mlive.com   9/12/17:

 


 

Amtrak reduces ticket window service as passengers choose eTicketing

 

Train schedules won't change, but the Amtrak ticket window at Jackson's station will look different two days each week.

 

There will no longer be ticket agents Tuesday and Wednesday in Jackson, as more customers are opting to print tickets at home or scan their phone to get on the train.

 

Story is here.



Kevin Korell


OTOL Board Leader


Lakewood, NJ


#2 KevinKorell

KevinKorell

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Posted 09 January 2018 - 09:25 AM

mlive.com  , 1/8/18:

 


 

Amtrak ticket window to stay open 5 days a week, but that could change

 

 

 

Train riders can continue buying tickets from the Jackson depot five days a week, for now.

 

Amtrak reduced staffing at the window from seven days to five days starting Aug. 29. It remains staffed from 7:30 a.m. to 2 p.m. Thursday through Monday. A caretaker opens and closes the space on Tuesday and Wednesday.

 

Update



Kevin Korell


OTOL Board Leader


Lakewood, NJ


#3 KevinKorell

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Posted 05 February 2018 - 11:31 AM

.....and now it's closing for good.   The latest Amtrak advisory:

 


 

 


Jackson, MI Station Ticket Window Closing


 

Effective March 1, 2018

 

Effective March 1, Amtrak station in Jackson, MI, will no longer have a staffed ticket window, but trains will continue to stop at the station daily. If you are traveling to or from Jackson, please refer to the following:

  • Waiting Area: Passengers will continue to have access to the station waiting area and restrooms for all train arrivals and departures during normal station hours 7:00 am to 2:30 pm.

  • Passenger Assistance: Amtrak personnel on the train will assist customers boarding and detraining.

  • Ticketing Options: Customers with credit cards can make reservations and obtain eTickets at Amtrak.com, using our free mobile apps, or by calling 800-USA-RAIL (1-800-872-7245). Your eTickets can be printed at home or displayed using a smartphone (no printing necessary). Customers using cash can pay for tickets on the train. Please note that tickets paid for in cash on the train will be priced at the highest fare and subject to availability.

  • Closest Ticketing Station: Customers who require full customer service for unaccompanied minor travel or other services provided by employees, can use the Ann Arbor station located approximately 37 miles east of Jackson.

We appreciate your patronage and apologize for any inconvenience. Thank you for traveling with Amtrak.



Kevin Korell


OTOL Board Leader


Lakewood, NJ





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