4 replies to this topic

[CNJRoss]

Boston Magazine online, 11/19:

 

 

Commuter Rail Operator Fined $434,000 for Poor On-Time Performance They’ve had some early struggles getting comfortable in their new role, but Keolis is determined to improve their record.

 

The new operator of the Commuter Rail lines has been penalized nearly half-a-million dollars in the first four months since it took over for failing to meet contractual requirements it made with the MBTA in regards to its on-time performance, according to transit officials.

 

“After four months of running the MBTA Commuter Rail, October was a disappointing month for Keolis and our passengers, but we’re determined to improve,” said Mac Daniel, a spokesman for Keolis Commuter Rail Services, a subdivision of a worldwide transit agency with operations in the U.S. that took over in July after winning a $2.6 billion contract with the T.

 

Daniel said in the first three months of service, the company “equaled” the best on-time performance in the past five years, but October “set us back.”

 

Performance “scorecards” archived by the MBTA on their website show that in October, Keolis had an 85 percent on-time performance rate, which was lower than the 91 percent performance rate of the former operators, the Massachusetts Bay Commuter Rail company, the same time last year.

 

 

Continue here.

 

 

 

 

[Sloan]

 

 

Snow is gone, but delays persist on commuter rail

The snow and extreme cold are gone, but the delays persist for customers on the Massachusetts Bay Transportation Authority’s commuter rail.

 

http://www.bostonglo...ruxO/story.html

[Sloan]

Here they go again!   Sloan

 

 

 

Commuter rail delays cause concerns as temperatures fall

 

On one of the coldest mornings of the season so far, the MBTA commuter rail experienced delays across several lines, leaving riders angry and discouraged about the upcoming months.

https://www.bostongl...CouJ/story.html

[KevinKorell]

Gee maybe Keolis should look into trading the MBTA operating contract for TriRail, SunRail, or Los Angeles Metrolink, so that they don't have to worry about operating in temperatures under 50 degrees.

[Sloan]

 

 

Commuter Rail GM says Boston's will be #1 system

BOSTON -- Will commuter rail trains be able to keep up with the winterweather this year? That’s the concern from many after last year’s headaches.

Keolis, the company that manages the system, apologized to customers for last year’s slow and sometimes suspended service. The company says we will not have a repeat of last winter.

http://www.myfoxbost...ill-be-1-system