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What’s going on at CSX? The STB wants to know!


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#21 CNJRoss

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Posted 17 October 2017 - 10:12 AM

Supply Chain Dive, 10/12/17:
 

Tensions rise as CSX defends new model before frustrated shippers

CSX’s service problems highlight structural issues within the rail industry.

 

 

“If I don’t accomplish anything else today, I want to apologize to our valued shippers. Whatever problems we had, we had internally. We’ve made some mistakes. This is not a failure of precision scheduled railroading.”

 

Those were the words of CSX CEO E Hunter Harrison, apologizing to a room full of shippers, trade associations and regulators present for a Surface Transportation Board (STB) listening session held Wednesday.

 

The conversation was meant to focus on the service delays caused by CSX's transition to precision scheduled railroading — Harrison's trademark operating model. Yet, as the day went by, more and more guests took to the floor to address what they saw as the larger problem in the industry: a disregard for customer service due to a lack of competition.

 

CSX's issues were viewed as a symptom of this structural imbalance.  .  .  .

 

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#22 CNJRoss

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Posted 17 October 2017 - 10:15 AM

The Florida Times-Union, 10/12/17:

Hearing on CSX allows CEO, critics to have their say

 

 

CSX CEO and President Hunter Harrison apologized to customers who came to a “public listening session” by the Surface Transportation Board on Wednesday in Washington to complain in person about poor delivery, inefficient routings and service disruptions.

 

Since he took over in March, Harrison has advocated what he calls “precision railroading.” To that end, he has closed CSX rail yards, removed nearly 900 locomotives and 60,000 freight cars from service, and laid off 2,300 people this year.

 

He told the board and his critics — including representatives from steel-producing and automobile companies, chemical and agricultural firms — that he blamed various issues for the problems, including internal errors, derailments and shutting down too many railyards. Harrison told the STB his strategy needs “fine-tuning,” and could include more layoffs and other yard changes.

 

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#23 CNJRoss

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Posted 17 October 2017 - 10:17 AM

Plastics News, 10/12/17:
 

Amid CSX rail problems, resin industry urges tougher role for Washington

 

 

Washington — Plastics materials companies and their lobbyists urged federal regulators in an Oct. 11 hearing to take a tougher line with railroad CSX Corp., and said they continue to be plagued by severe problems at the rail carrier.

 

Executives with Chemours Co., DowDuPont Inc., Occidental Chemical Corp. and the American Chemistry Council paraded before an unusual hearing at the Surface Transportation Board, called to look at service problems since E. Hunter Harrison was named CEO by CSX in March after a boardroom fight.

 

STB is an independent federal agency charged with regulating rail rate and service disputes, and reviewing rail mergers.

 

They were joined by representatives from many industries, including carmakers, mining companies, paper and fertilizer makers and farming and agriculture firms.

 

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#24 CNJRoss

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Posted 17 October 2017 - 10:20 AM

Journal of Commerce, 10/17/17:
 

CSX trims intermodal services, considers hub overhaul

 

 

CSX Transportation is ending domestic and international intermodal services to and from Columbus and Detroit, and reviewing its plan for routing cargo through its Ohio hub.

 

As part of a broader operational overhaul that has disrupted the railroad’s network, CSX is discontinuing international services connecting to Baltimore, Miami, and Stackbridge in Worcester, Massachusetts; and Valleyfield, Quebec. The railroad is also ending domestic services to more than a dozen cities, ranging from those in its network, such as Memphis, to those it reaches via interchanges with Western railroads.  Since March, CSX CEO E. Hunter Harrison has implemented his “precision railroading” business strategy, thinning operations to cut costs.

 

Carload shippers on Wednesday railed against CSX for allowing the operational changes to disrupt service during a hearing at the Surface Transportation Board, the top US rail regulatory agency. Harrison apologized for service woes and promised that the worst was over and that a full service recovery was near. International intermodal rail service was disrupted for roughly six weeks in the summer but has largely been restored, followed by domestic services moving 53-foot containers and trailers.

 

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#25 CNJRoss

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Posted 17 October 2017 - 10:33 AM

Trains Newswire, 10/13/17:
 

CSX begins scaling back operations at key Ohio intermodal terminal

 

 

ACKSONVILLE, Fla. — CSX Transportation is preparing to scale back operations at its intermodal hub in North Baltimore, Ohio, which opened in 2011 as the $175-million centerpiece of a new intermodal strategy.

The Northwest Ohio Intermodal Terminal was designed to support CSX’s hub-and-spoke approach to serving smaller intermodal markets. By sorting container shipments at North Baltimore, CSX could build the density required to provide new or more frequent service to places such as Louisville, Ky.

But the terminal’s sorting hub days are numbered as part of CSX’s shift to precision scheduled railroading under CEO E. Hunter Harrison, according to sources familiar with the situation.

“CSX does not have any plans to discontinue operations at the North Baltimore facility,” spokesman Rob Doolittle says.  .  .  .

 

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#26 CNJRoss

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Posted 17 October 2017 - 10:37 AM

Progressive Railroading, October 2017:

 

Short-term Pains for Long-term Gains

CSX tries to unclog its network while a new operating model takes time to revitalize service

 

 

Online feature article starts here.






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