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NY MTA Launching MTA eTix Mobile Ticketing Across Entire System


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#1 CNJRoss

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Posted 08 January 2016 - 05:53 PM

NY MTA news release, 1/8:

 

New, Rapid Approach to Station Redevelopment Will Expedite Transformative Renovations at 30 Stations Across the System and Cut Timeframe for Work by More Than 50 Percent
 
Governor Cuomo Proposes to Bring the MTA into the 21st Century to Dramatically Improve the Travel Experience for Millions of New Yorkers and Visitors

 

 

Governor Andrew M. Cuomo today unveiled the eighth signature proposal of his 2016 agenda: modernize and fundamentally transform the Metropolitan Transportation Authority, dramatically improving the travel experience for millions of New Yorkers and visitors to the metropolitan region.

 

The Governor’s proposal includes a new approach to rapidly redesign and renew 30 existing subway stations across the system. It also includes a number of technology initiatives to bring the system into the 21st century, including expanding Wi-Fi hotspots, accelerating mobile payments and ticketing to replace the MetroCard, and providing USB ports on subway trains, buses and in stations to allow customers to charge their mobile devices. The Governor detailed this proposal at an event earlier today at the New York Transit Museum in Brooklyn, where he was joined by MTA Chairman and CEO Tom Prendergast.

 

“The MTA is absolutely vital to the daily functioning of New York City, but for too long it has failed to meet the region’s growing size and strength,” Governor Cuomo said. “This is about doing more than just repair and maintain – this is thinking bigger and better and building the 21st century transit system New Yorkers deserve. We are modernizing the MTA like never before and improving it for years to come.”

 

“The MTA is committed to meeting Governor Cuomo’s challenge head-on, eliminating every possible inefficiency to deliver these improvements faster, better and at a lower cost,” MTA Chairman and CEO Thomas F. Prendergast said. “We’ll accomplish this by incorporating the Governor’s suggestions to use alternative delivery methods such as design-build, leveraging private-sector expertise through public-private partnerships, and streamlining our procurement processes to ensure the entire MTA is focused on delivering improvements to the people who rely on us every day.”

 

"Once again Gov. Cuomo is stepping up on behalf of transit riders and transit workers," Transport Workers Union Local 100 President John Samuelsen said. "These projects will greatly improve the commutes for scores of riders and we're proud to be doing our part."

 

More than six million people ride the New York City subway on its busiest days, and the Governor’s proposal is designed to bring rapid improvements to their daily experience while enhancing a system that is more than a century old. The Governor’s proposal introduces new customer-friendly initiatives and accelerates existing projects to bring meaningful improvements to the transit system that New York relies on.

 

Transformative approach to station redevelopments

The MTA will revamp the design guidelines for subway stations to improve their look and feel, then put them in place at 30 stations across the entire system which will be completely renewed. These cleaner, brighter stations will be easier to navigate, with better and more intuitive wayfinding, as well as a modernized look and feel. A list of those 30 stations is available here.

 

The MTA will use design-build procurement to deliver the projects more quickly, at a lower cost and with better quality, as a single contractor will be held accountable for cost, schedule and performance. Stations will be closed to give contractors unfettered access with a singular focus – get in, get done and get out.

 

Similar improvements will come to the Richmond Valley station on the Staten Island Railway, and the entirely new Arthur Kill station opening later this year will also feature many of these elements. These new processes and innovations will inform future improvements to stations on the Long Island Rail Road and Metro-North Railroad as well.

 

Work on the majority of these 30 stations will be completed by 2018, and all will be finished by 2020, with timeframe for redevelopments from start to finish being reduced by more than 50 percent. On average, station redevelopments are expected to take between six and 12 months. Comparatively, under the previous piecemeal approach, station redevelopments relying on night and weekend closures could take two to three years or more to be completed.

 

Embracing the digital future

The Governor’s proposal also embraces innovation and accelerates the deployment of modern technology throughout the MTA system.

 

Wi-Fi and cellphone service: More than 140 underground subway stations already have cellphone, data and Wi-Fi service, and the deployment of this enormously popular amenity will now be accelerated. All 277 underground subway stations will have Wi-Fi service by the end of 2016, and cellphone service will be available in all of them early in the following year.

 

Mobile payment and ticketing methods: The Governor’s proposal also accelerates the process of bringing mobile payment methods to subways and buses, allowing riders to pay their fares by waving a cellphone, a bank card or another payment device over contactless readers. This will modernize the payment process, so customers can board buses and pass through turnstiles more quickly, as well as manage the value in their accounts online instead of on physical cards that can be lost or damaged. Subways and buses will start using contactless payment methods in 2018.

 

The MTA will begin offering mobile ticketing on the Long Island Rail Road and Metro-North Railroad within six months and fully introduce it by the end of the year, giving railroad customers the same ability to buy tickets on their mobile devices. Railroad customers who also ride subways and buses will be able to pay their fares using a single app and a single transit account starting the following year.

 

Countdown clocks and real-time data: Other technological improvements included in the Governor’s proposal will install more countdown clocks and deliver real-time arrival data on all subway lines. Countdown clocks have proven popular on the 1, 2, 3, 4, 5, 6 and L subway lines as well as the 42nd Street shuttle, and the MTA will begin installing them this year on the 7 line as well as the lettered subway lines. The MTA will also accelerate delivering real-time arrival data for all 469 subway stations, which will be available on the MTA’s SubwayTime app and will be streamed as an open data feed for any developer to use.

 

Additional Technology Initiatives: The Governor’s proposal will also improve the customer experience aboard subway cars and buses with digital information screens, Wi-Fi hotspots and USB charging ports for mobile devices. Charging ports will be installed on 200 subway cars this year and 400 next year, while all new buses delivered starting later this year will have Wi-Fi hotspots. By 2018, some 1,500 buses will have Wi-Fi hotspots and USB charging ports, bringing a new level of connectivity and convenience to customers. A pilot program to install digital information screens on 200 buses will also launch this year, displaying information about upcoming stops and service alerts.

 

The MTA this year will more than double the number of On The Go Travel Stations, the interactive digital touchscreen kiosks that provide real-time service information, maps, travel planning and elevator and escalator status within subway stations. There are 169 On The Go Travel Stations in 31 subway stations today, and another 190 will be added in more than 20 additional stations by the end of 2016. The MTA is also deploying Help Points, instant communication devices which provide direct lines to emergency assistance as well as service information, and are topped with a distinctive blue beacon light. Help Points are already installed in 250 subway stations and will be added to at least 130 more stations this year, with all 469 stations featuring them by 2017.

 

To ensure a safe environment for MTA customers, deter inappropriate behavior and help prosecute criminals, more surveillance cameras are coming to the MTA’s fleet. All new buses will be delivered with cameras installed, and existing buses will continue being retrofitted. By the end of this Capital Program, 85 percent of the bus fleet will have surveillance cameras installed. The MTA will also test installing surveillance cameras in subway cars for the first time later this year.

 

Continuing to build and improve

The initiatives announced today build on the state’s significant efforts to transform the MTA and its infrastructure, such as the Governor’s recent proposals to transform Penn Station and the Farley Post Office building into one, interconnected world-class transportation hub, and to move forward with a long-overdue extension of the LIRR. Additionally, the state is contributing $8.3 billion to help fund the MTA’s $26.1 Capital Program, which when combined with existing efforts will add more than 3,100 buses and 1,400 subway cars to the system, add four new Metro-North stations in underserved areas of the Bronx, begin construction on extending the Second Avenue Subway to East Harlem, and continue building the East Side Access project so the LIRR will be able to bring travelers into Grand Central Terminal.

 

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NY Governor's news release.


Edited by CNJRoss, 08 January 2016 - 08:32 PM.
Added link to Gov.'s news release.


#2 CNJRoss

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Posted 08 January 2016 - 08:28 PM

New York Daily News, 1/8:
 

Makeovers for 30 NYC subway stations will include modern look with better signage, arrival time clocks

 

Thirty of the city’s dilapidated subway stations are due for major makeovers, highlighted by a brighter, more modern look and technological upgrades.

 

Gov. Cuomo and Metropolitan Transportation Authority Chairman Tom Prendergast announced Friday that the number of station rehabs was increased by 50% from the planned work on 20.

 

“This is about doing more than just repair and maintain,” said Cuomo. “This is thinking bigger and better, and building the 21st-century transit system New Yorkers deserve.

 

“Let people walk in there and say, ‘Wow, this is the MTA? This is a train station?’” said Cuomo. “The future is mass transit.”

 

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#3 CNJRoss

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Posted 05 July 2016 - 09:47 PM

Metro Magazine, 7/5:
 

Plan for NY MTA eTix mobile ticketing app rollout accelerated

 

New York Gov. Andrew M. Cuomo announced the accelerated rollout of MTA eTix, a free MTA app that will allow Long Island Rail Road and Metro-North Railroad customers to purchase train tickets anytime, anywhere with their mobile devices. The app, which was scheduled for completion by the end of 2016, will now be available to all riders of both railroads by the end of this summer.

 

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#4 CNJRoss

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Posted 06 July 2016 - 12:29 PM

NY MTA news release, 7/5:

 

Governor Cuomo Announces Accelerated Rollout of the MTA eTix Mobile Ticketing App
Free App Will Help Metro-North and LIRR Customers Purchase Train Tickets Anytime on Their Mobile Devices; With Accelerated Rollout, MTA eTix will be Available to all by the End of Summer 2016

 

 

Governor Andrew M. Cuomo today announced the accelerated rollout of MTA eTix, a free MTA app that will allow Long Island Rail Road and Metro-North Railroad customers to purchase train tickets anytime, anywhere with their mobile devices. The app, which was scheduled for completion by the end of 2016, will now be available to all riders of both railroads by the end of this summer.

 

“Our administration remains committed to building a transit network that is responsive to the needs of travelers who rely on mass transportation, and the launch of the MTA eTix app is a major step forward in our efforts,” Governor Cuomo said. “This new app puts riders first by eliminating the ticket line and helping New Yorkers and visitors get where they need to go with more freedom and convenience than ever before. We will continue to create a 21st century transit system that embraces innovation to ensure that we are building a stronger, more competitive New York.”

 

“Governor Cuomo has asked us to make this app broadly available as quickly as possible, and we’ve responded with an aggressive roll out schedule that will make MTA eTix available to all LIRR and Metro-North riders before the end of August,” said MTA Chairman and CEO Thomas Prendergast. “With the launch of this new app riders can buy their tickets wherever and whenever they want, and that means more choice, and greater convenience.”

 

LIRR and Metro-North customers can check schedules, see service status, and purchase tickets without waiting in line. The app also offers account management tools, giving railroad customers the ability to secure refunds for unused mobile tickets, request duplicate receipts, and manage profile info such as password and linked credit card numbers. MTA eTix will first debut on the LIRR’s Port Washington Branch and Metro-North’s Hudson Line today. After introducing the app on these two rail lines, the MTA will make e-ticketing available to all LIRR and Metro North customers by the end of 2016. MTA eTix can be accessed as a stand-alone app or through the popular TrainTime apps and can be downloaded for free for iPhone and Android phone users. To view the app, click here. To learn more about the app, click here. Customers who prefer paper tickets will be unaffected by the new app.

 

Individuals interested in accessing MTA eTix can do so at the links below:

For iOS Devices

For Android Devices

 

The eTix app will be available for all lines on the Long Island Rail Road and Metro-North Railroad in the following weeks:

June 30: MTA eTix available on LIRR Port Washington Branch & Metro-North Hudson Line
Week of July 25: MTA eTix becomes available on Metro-North Harlem Line
Week August 22: Full system wide implementation of MTA eTix, as the app becomes available on the rest of LIRR and Metro-North’s New Haven Line

 

With MTA eTix, customers who download the app will sign up for an account, select the ticket they wish to buy, and enter credit or debit card information. They will then be able to ride the train in three simple steps:

1. Buy a ticket by entering information about origin and destination, and selecting the type of ticket (one-way, 10-trip, weekly or monthly). The ticket is then saved in an electronic “ticket wallet” feature in the app.

2. Prior to boarding the train, pull up the ticket from the ticket wallet and activate the ticket by tapping on the “activate ticket” button.

3. When a conductor comes through the train to ask for tickets, have the activated ticket displayed, and simply show the smartphone screen to the conductor. Conductors will visually validate the mobile ticket by looking at the screen. As the rollout proceeds, conductors will use a handheld device to scan mobile tickets.

 

The MTA eTix launch follows a successful field test, during which 150 customers who ride the Long Island Rail Road Port Washington Branch or Metro-North’s Hudson Line tested the app. Both conductors and participating customers monitored the app’s performance, and reported any problems they encountered to the app development team. Survey results indicate widespread satisfaction with the app, with 92-percent of pilot participants indicating that they were very satisfied or somewhat satisfied with the app and 94 percent stating that they were very likely or somewhat likely to use the app once it is rolled out.

 

The MTA eTix app was developed by Masabi, Ltd., which has also created electronic mobile ticketing programs for MBTA Commuter Rail in Boston, NICE Bus on Long Island, and Metrolink in Los Angeles. Masabi was selected in April 2014 following a competitive request for proposals issued in March 2013.

 

Next year, the MTA expects to make the MTA eTix app even more user-friendly by allowing LIRR and Metro-North customers who transfer to or from the New York City Subway or New York City Buses to pay their fares using a single app and a single transit account. This announcement comes in concert with the MTA’s issuance of request for proposals to create a new fare payment system for MTA New York City Transit subway and buses, MTA Bus, and the Staten Island Railway. The system will be fully interoperable with the MTA eTix app, and will offer a variety of convenient ways to pay for fares, including smartphones, contactless bank cards, and pre-paid cards.



#5 CNJRoss

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Posted 24 July 2016 - 07:58 PM

NY MTA news release 7/22:

 

MTA eTix App Coming to Metro-North Harlem Line on Monday
 

The Metropolitan Transportation Authority (MTA) today announced that MTA eTix, the ticketing app that allows Metro-North Railroad and Long Island Rail Road customers to buy train tickets anytime, anywhere on their smartphone, will be available for travel on Metro-North’s Harlem Line starting at 4:26 a.m. this Monday, July 25, when the Harlem Line’s first train of the week departs from its first station.

 

The app continues to be available on Metro-North’s Hudson Line and the LIRR’s Port Washington Branch. The app is scheduled to become available for Metro-North’s New Haven Line, the New Haven Line’s three branches, and the rest of the LIRR, during the week of August 22.

 

“We are rolling out this customer convenience across both railroads in an expedited manner,” said MTA Chairman and CEO Thomas F. Prendergast. “This app will help save railroad customers time by making it easier to purchase a train ticket. Anyone who wants to see the future of train ticketing should download this app to experience how easy and convenient it makes the transactions.”

 

Metro-North’s Harlem Line customers will now also be able to check schedules and see train service status using the app, which interconnects with the popular TrainTime apps for Metro-North and the LIRR. The app also offers account management tools, giving railroad customers the ability to secure refunds for unused mobile tickets, request duplicate receipts, and manage profile info such as password and linked credit card numbers.

 

More information about the app can be found at this web link: http://www.mta.info/mta-eTix-promo

 

Individuals interested in downloading MTA eTix can do so at the links below:

With MTA eTix, customers who download the app will sign up for an account, select the ticket they wish to buy, and enter credit or debit card information. They will then be able to ride the train in three simple steps:

 

1. Buy a ticket by entering information about origin and destination, and selecting the type of ticket (one-way, 10-trip, weekly or monthly). The ticket is then saved in an electronic “ticket wallet” feature in the app.

 

2. Prior to boarding the train, pull up the ticket from the ticket wallet and activate the ticket by tapping on the “activate ticket” button.

 

3. When a conductor comes through the train to ask for tickets, have the activated ticket displayed, and simply show the smartphone screen to the conductor. Conductors will visually validate the mobile ticket by looking at the screen. As the rollout proceeds, conductors will use a handheld device to scan mobile tickets.

 

The MTA eTix app was developed by Masabi, Ltd., which has also created electronic mobile ticketing programs for MBTA Commuter Rail in Boston, NICE Bus on Long Island, and Metrolink in Los Angeles. Masabi was selected in April 2014 following a competitive request for proposals issued in March 2013.

 

Next year, the MTA expects to make the MTA eTix app even more user-friendly by allowing LIRR and Metro-North customers who transfer to or from the New York City Subway or New York City Buses to pay their fares using a single app and a single transit account.



#6 CNJRoss

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Posted 22 August 2016 - 06:46 PM

NY MTA/LIRR news release EXTRACT, 8/22:

 

Governor Cuomo Announces Completion of New Track Laying Between Central Islip and Ronkonkoma for LIRR Double Track

 

SNIP

 

Launching MTA eTix Mobile Ticketing Across Entire System

 

Governor Cuomo also announced today's full, system-wide implementation of MTA eTix, the new mobile ticketing app that allows Metro-North Railroad and Long Island Rail Road customers to use their smartphone as a boarding ticket.

 

MTA eTix empowers LIRR and Metro-North customers to board using their smartphone instead of a paper ticket, as well as check schedules and see train service status, which interconnects with the popular Train Time apps for Metro-North and the LIRR. The app also offers account management tools, giving railroad customers the ability to secure refunds for unused mobile tickets, request duplicate receipts, and manage profile info such as password and linked credit card numbers. And for customers who use pre-tax commuter benefit programs, the app allows users to split their purchases between a pre-tax benefit card and another card. More information about the app is available at http://www.mta.info/mta-eTix-

 

Download links for smartphones are below.

Today's addition of the New Haven Line's three branches and the rest of the LIRR marks the third and final phase of the rollout. MTA eTix first became available on Metro-North’s Hudson Line and the LIRR’s Port Washington Branch on June 30, and on July 25 the app debuted on Metro-North’s Harlem Line.

 

MTA eTix is a central component of the MTA improving the customer experience, complementing a deep integration of technology across the board. The MTA's record $27 billion Capital Program secured under the leadership of Governor Cuomo supports the addition of 2,340 buses and 1,025 redesigned subway cars with USB charging ports plus Wi-Fi; full cell phone connectivity, Wi-Fi and countdown clocks in every subway station; 31 reimagined subway stations that also include USB charging ports and enhanced digital information hubs inside and outside of the station; and an accelerated plan to create a new fare payment system to replace the MetroCard.



#7 CNJRoss

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Posted 05 October 2016 - 08:07 PM

NY MTA news release  10/4:

 

Governor Cuomo Announces New Payment Options for MTA eTix
Apple Pay and Masterpass Added to Mobile Ticketing App, Offering Easy, Secure & Fast Ways to Pay
 

Governor Andrew M. Cuomo today announced the addition of Apple Pay and Masterpass digital wallet technology to MTA eTix, the mobile ticketing app that enables Metro-North Railroad and Long Island Rail Road customers to purchase their tickets anywhere, anytime. Starting tomorrow morning, customers of these services will be able to use both services to purchase one way, round trip, ten trip, weekly, CityTickets -- as well and monthly passes —through MTA eTix.

 

"We have worked tirelessly to rebuild and reimagine New York's transit system for the 21st century and a key part of those efforts is to incorporate the amenities that modern day riders demand," Governor Cuomo said. "By adding the use of cutting edge technology like Apple Pay and Masterpass, we are not only making mass transit easier to use, but are also improving the overall experience of riders."

 

Earlier this summer, Governor Cuomo announced that MTA eTix, which had been scheduled for completion by the end of 2016, would be accelerated so the riders of both railroads would be able to use the app by the end of the summer. The roll out began on June 30 with the LIRR Port Washington Branch and Metro-North Hudson Line. It then became available on Metro-North's Harlem Line on July 25 and finally became available on the rest of the LIRR and Metro-North's New Haven Line on August 22.

 

MTA Chairman and CEO Thomas F. Prendergast said, "We're pleased to welcome both Apple Pay and Masterpass to the eTix experience. We believe that the addition of these secure payment options will help us to do an even better job of meeting the needs of our customers, and we look forward to further building the user-base for the app in the weeks and months ahead."

 

Apple Pay

The addition of Apple Pay to the MTA eTix app for Metro-North and Long Island Rail Road provides a convenient option that eliminates the need to type in any credit card numbers, billing info, or security codes to complete a transaction. Apple Pay is easy to set up and users will continue to receive all of the rewards and benefits offered by credit and debit cards.

 

To use Apple Pay in the MTA eTix app, a customers simply selects the ticket or pass they wish to purchase, selects "Pay with Apple Pay" and completes the payment using the Touch ID feature.

 

Security and privacy are important Apple Pay features. When customers use a credit or debit card with Apple Pay, the actual card numbers are not stored on the device, nor on Apple servers. Instead, a unique Device Account Number is assigned, encrypted and securely stored in the Secure Element on your device. Each transaction is authorized with a one-time unique dynamic security code.

 

Apple Pay Vice President Jennifer Bailey said, "The New York commute just got that much easier thanks to Apple Pay in the MTA eTix app. Now you can skip the line entirely to buy train tickets right on your iPhone."

Apple Pay works with iPhone 6 and later. For more information on Apple Pay, visit: http://www.apple.com/apple-pay/.

 

Masterpass

Metro-North and Long Island Rail Road riders can now choose Masterpass as a payment option within the MTA eTix app on any iOS or Android device. Masterpass securely stores all card details, from the consumer’s chosen Mastercard or other network branded card, allowing for quick and simple payment.

 

Masterpass, a digital payment service from Mastercard that enables consumers to look no further than their own trusted bank to make fast, simple and secure digital payments – across devices and channels – anywhere they want to shop: online, in-app, and in-store using contactless technology. Masterpass helps make the process of buying a ticket with MTA eTix easier than ever, and leverages the most advanced methods of payment security available today.

For more information on Masterpass, visit www.masterpass.com.

Mastercard North America President Craig Vosburg said, "Mastercard is working with the world's leading cities and industry partners to remove the friction that slows down how people move around them. The integration of Masterpass into the MTA eTix app is a tremendous showcase of progress on this commitment as we look to build out a seamless user experience for commuters in New York. In today’s fast-paced, always connected world, people expect to have access to payment solutions that deliver a simple and secure experience and this collaboration truly delivers on that."

About MTA eTix

MTA eTix empowers LIRR and Metro-North customers to board using their smartphone instead of a paper ticket, as well as check schedules and see train service status, which interconnects with the popular Train Time apps for Metro-North and the LIRR. The app also offers account management tools, giving railroad customers the ability to secure refunds for unused mobile tickets, request duplicate receipts, and manage profile info such as password and linked credit card numbers. More information about the app is available at http://www.mta.info/mta-eTix.

Individuals interested in accessing MTA eTix can do so at the links below:

For iOS Devices

For Android Devices

 



#8 CNJRoss

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Posted 08 December 2016 - 07:32 AM

NY MTA News Release 172:

 

Governor Cuomo Announces MTA eTix Milestone with Over $47 Million in Ticket Sales
 
More Than 280,000 MTA eTix App Accounts Created Since August Launch; Percentage of Monthly MTA eTix Pass Purchases Triples and Percentage of Weekly MTA eTix Pass Purchases Quadruples Since August Launch
 

 

Governor Andrew M. Cuomo today announced strong early growth and use of the MTA eTix mobile ticketing app with impressive download, sales, and usage data. Since the app launched system-wide in August, more than 280,000 new MTA eTix accounts have been created by Metro-North and Long Island Rail Road customers and cumulative sales through the app have surpassed $47 million.

 

"To remain competitive in the 21st century economy, we are reimagining and rebuilding our public transit system to improve the overall experience of travelers across New York," Governor Cuomo said. "With the launch of the free MTA eTix app, we have transformed the ticket machine into a user-friendly mobile app, making it easier than ever before for LIRR and Metro-North riders to purchase tickets and travel around the region. This early momentum makes clear that MTA riders are excited to use technology to improve their commute and we look forward to the continued success of the eTix app."

 

"The rapid growth of MTA eTix among monthly and weekly ticket holders suggests extremely strong support for the new app among our core riders," said MTA Chairman and CEO Thomas F. Prendergast. "We look forward to finding ways to get the word out about this convenient, easy to use app to even more of our customers, and further build usage."

 

Monthly Ticket Sales

In November, the percentage of monthly MTA eTix passes purchased by Metro-North and LIRR riders tripled as compared to the app's launch in August. Monthly eTix sales increased from 2.9 percent of total monthly pass sales for the first month to 9.6 percent in November. Out of the 205,159 MTA monthly passes, 19,678 were purchased using the eTix app in November – up from 5,401 eTix of the 186,972 total passes purchased in August.

 

Weekly Ticket Sales

In November, the percentage of weekly MTA eTix passes purchased by Metro-North and LIRR riders quadrupled as compared to the first month of availability. Weekly eTix sales increased from 4.1 percent of total weekly pass sales in August to 17 percent in November. Out of the 21,842 MTA weekly passes, 3,722 were purchased using the eTix app in November – up from 2,075 eTix of the 51,142 total passes purchased in August.

 

Apple Pay and Masterpass

The free MTA eTix app allows customers to purchase train tickets at any time, enhancing the MTA rider experience and making transactions easier than ever before. In early October, Governor Cuomo announced the addition of Apple Pay and Masterpass digital wallet technologies to MTA eTix, providing thousands of eTix customers more payment options to choose from.

 

The LIRR averages 151,632 weekday customers and Metro-North averages 137,755 weekday customers, making MTA's average weekday ridership approximately 289,387.






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