August 28, 2005
Preparations are underway for the severe impacts expected as Hurricane Katrina makes landfall on the US Gulf Coast. CN service south of McComb, MS has been discontinued this afternoon, August 28. Traffic enroute to the affected region is being held. CN has issued an embargo through the Association of American Railroads (AAR) restricting all carload and intermodal traffic moving to destinations south of Osyka, MS, effective immediately.
We will provide updates as the situation unfolds. Please feel free to contact you CN Customer Support Rep at 1-866-9-CN-RAIL.
Joan Hardy
Senior Director
CN Customer Service
CN - Hurricane Katrina
Started by
CNJRoss
, Aug 28 2005 07:53 PM
6 replies to this topic
#1
CNJRoss
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Posted 28 August 2005 - 07:53 PM
#2
CNJRoss
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Posted 31 August 2005 - 06:10 PM
August 31, 2005
LASTEST UPDATE - - CN has lifted its embargoes on the following four stations: Baton Rouge, Geismar, Hammond in Louisiana and Ferguson Mississippi. We are continuing to hold traffic destined for the remaining embargoed areas. To view the latest embargoes, please select the "Click here to view the Association of American Railroads" on the right-hand side of this page.
CN's US Region personnel have made tremendous progress, under very difficult circumstances, towards reopening key sections of the railroad affected by Hurricane Katrina. By late today (Wednesday August 31), it is anticipated that limited service will be re-established between the Baton Rouge/Geismar/Remy LA industrial complex, and the balance of CN's network. As well, service to and from Ferguson MS has been re-established today. We will be working with our interline partner railroads today to develop alternate routings for traffic that is normally interchanged at the New Orleans gateway.
Our people are assessing the work and time required to re-establish service to Mobile AL, to Bogalusa MS, and to Reserve, Destrehan, and New Orleans LA.
Customers in the affected areas (Jackson MS and points south) are asked to provide their urgent switching and traffic requests to CN's Jackson Transportation Center at 800-426-1903. Since telephone service in the area is still sporadic, please feel free to contact our Homewood IL Customer Support team at 800-342-5424 if you are unable to reach Jackson.
Intermodal customers are required to contact the Winnipeg Customer Support Centre, by using the normal contact numbers for domestic and import/export shipments.
MAP OF THE AFFECTED AREA
Please don't hesitate to contact your Customer Support Representative or to use your regular channels to obtain more detailed information on specific shipments.
Joan Hardy
Senior Director,
CN Customer Service
LASTEST UPDATE - - CN has lifted its embargoes on the following four stations: Baton Rouge, Geismar, Hammond in Louisiana and Ferguson Mississippi. We are continuing to hold traffic destined for the remaining embargoed areas. To view the latest embargoes, please select the "Click here to view the Association of American Railroads" on the right-hand side of this page.
CN's US Region personnel have made tremendous progress, under very difficult circumstances, towards reopening key sections of the railroad affected by Hurricane Katrina. By late today (Wednesday August 31), it is anticipated that limited service will be re-established between the Baton Rouge/Geismar/Remy LA industrial complex, and the balance of CN's network. As well, service to and from Ferguson MS has been re-established today. We will be working with our interline partner railroads today to develop alternate routings for traffic that is normally interchanged at the New Orleans gateway.
Our people are assessing the work and time required to re-establish service to Mobile AL, to Bogalusa MS, and to Reserve, Destrehan, and New Orleans LA.
Customers in the affected areas (Jackson MS and points south) are asked to provide their urgent switching and traffic requests to CN's Jackson Transportation Center at 800-426-1903. Since telephone service in the area is still sporadic, please feel free to contact our Homewood IL Customer Support team at 800-342-5424 if you are unable to reach Jackson.
Intermodal customers are required to contact the Winnipeg Customer Support Centre, by using the normal contact numbers for domestic and import/export shipments.
MAP OF THE AFFECTED AREA
Please don't hesitate to contact your Customer Support Representative or to use your regular channels to obtain more detailed information on specific shipments.
Joan Hardy
Senior Director,
CN Customer Service
#3
CNJRoss
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Posted 02 September 2005 - 11:57 AM
LATEST HURRICANE UPDATE - - Today, September 1, CN made further amendments to its embargo as track repairs and clearing of debris progressed well. All embargo restrictions have been lifted on the McComb subdivision between Osyka and Hammond, MS, on the Hammond subdivision, and on the Baton Rouge subdivision between Baton Rouge and Geismar and north to Zee, LA. We are continuing to hold traffic destined for the remaining embargoed areas. To view the latest embargoes, please select the "Click here to view the Association of American Railroads" link on the right-hand side of this page.
CN's US Region personnel have made tremendous progress, under very difficult circumstances, towards reopening key sections of the railroad affected by Hurricane Katrina. By late today (Wednesday August 31), it is anticipated that limited service will be re-established between the Baton Rouge/Geismar/Remy LA industrial complex, and the balance of CN's network. As well, service to and from Ferguson MS has been re-established today. We will be working with our interline partner railroads today to develop alternate routings for traffic that is normally interchanged at the New Orleans gateway.
Our people are assessing the work and time required to re-establish service to Mobile AL, to Bogalusa MS, and to Reserve, Destrehan, and New Orleans LA.
Customers in the affected areas (Jackson MS and points south) are asked to provide their urgent switching and traffic requests to CN's Jackson Transportation Center at 800-426-1903. Since telephone service in the area is still sporadic, please feel free to contact our Homewood IL Customer Support team at 800-342-5424 if you are unable to reach Jackson.
Intermodal customers are required to contact the Winnipeg Customer Support Centre, by using the normal contact numbers for domestic and import/export shipments.
CN's US Region personnel have made tremendous progress, under very difficult circumstances, towards reopening key sections of the railroad affected by Hurricane Katrina. By late today (Wednesday August 31), it is anticipated that limited service will be re-established between the Baton Rouge/Geismar/Remy LA industrial complex, and the balance of CN's network. As well, service to and from Ferguson MS has been re-established today. We will be working with our interline partner railroads today to develop alternate routings for traffic that is normally interchanged at the New Orleans gateway.
Our people are assessing the work and time required to re-establish service to Mobile AL, to Bogalusa MS, and to Reserve, Destrehan, and New Orleans LA.
Customers in the affected areas (Jackson MS and points south) are asked to provide their urgent switching and traffic requests to CN's Jackson Transportation Center at 800-426-1903. Since telephone service in the area is still sporadic, please feel free to contact our Homewood IL Customer Support team at 800-342-5424 if you are unable to reach Jackson.
Intermodal customers are required to contact the Winnipeg Customer Support Centre, by using the normal contact numbers for domestic and import/export shipments.
#4
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Posted 03 September 2005 - 08:40 AM
CN "State of the Railraod" updated 9/3:
LATEST HURRICANE UPDATE - - CN's current embargo list remains unchanged. In cases where the final destination station does not appear on any embargo list, CN continues to accept billing for traffic routed through the New Orleans LA interchange point and will make alternate routing arrangements. To view the latest embargoes, please select the "Click here to view the Association of American Railroads' list of embargos" link on the right-hand side of this page.
The route from Jackson MS to Baton Rouge LA via Hammond LA is now in service. Some issues remain with commercial power and communications systems.
The route from Baton Rouge LA to Mays Yard (New Orleans) LA is expected to reopen today (Friday 02 September). Considerable issues remain with commercial power and communications systems. Many customer facilities have yet to reopen due to power, communication, work force availability, and/or Mississippi River navigation issues. For this reason, the following stations remain under embargo:
New Orleans LA
Destrehan LA
Reserve LA
Remy LA
Convent LA
The route between Ferguson MS and our main line at Brookhaven MS is now in service.
The route from the main line at Brookhaven MS to Natchez MS is expected to be returned to service within the next 24 to 48 hours. Natchez will remain under embargo until the line reopens.
The route between the main line and Bogalusa LA is expected to be returned to service within the next 24 hours; Bogalusa will remain under embargo until the line reopens.
The route from Jackson MS to Mobile AL is in service between Jackson and Hattiesburg MS. It is expected that the remainder of this line will be reopened within the next 24 hours.
It is expected that the route between Taylorsville MS and our main line at Saratoga MS will be reopened within the next 24 hours.
The direct route between Hammond LA and New Orleans LA remains out of service, with considerable track restoration work required. An estimated return to service date for this line segment will be provided in a subsequent update. Traffic moving to and from the affected areas will be subject to delays until this line is restored.
Customers in the affected areas (Jackson MS and points south) are asked to provide their urgent switching and traffic requests to CN's Jackson Transportation Center at 800-426-1903. Since telephone service in the area is still sporadic, please feel free to contact our Homewood IL Customer Support team at 800-342-5424 if you are unable to reach Jackson.
Intermodal customers are required to contact the Winnipeg Customer Support Centre, by using the normal contact numbers for domestic and import/export shipments.
LATEST HURRICANE UPDATE - - CN's current embargo list remains unchanged. In cases where the final destination station does not appear on any embargo list, CN continues to accept billing for traffic routed through the New Orleans LA interchange point and will make alternate routing arrangements. To view the latest embargoes, please select the "Click here to view the Association of American Railroads' list of embargos" link on the right-hand side of this page.
The route from Jackson MS to Baton Rouge LA via Hammond LA is now in service. Some issues remain with commercial power and communications systems.
The route from Baton Rouge LA to Mays Yard (New Orleans) LA is expected to reopen today (Friday 02 September). Considerable issues remain with commercial power and communications systems. Many customer facilities have yet to reopen due to power, communication, work force availability, and/or Mississippi River navigation issues. For this reason, the following stations remain under embargo:
New Orleans LA
Destrehan LA
Reserve LA
Remy LA
Convent LA
The route between Ferguson MS and our main line at Brookhaven MS is now in service.
The route from the main line at Brookhaven MS to Natchez MS is expected to be returned to service within the next 24 to 48 hours. Natchez will remain under embargo until the line reopens.
The route between the main line and Bogalusa LA is expected to be returned to service within the next 24 hours; Bogalusa will remain under embargo until the line reopens.
The route from Jackson MS to Mobile AL is in service between Jackson and Hattiesburg MS. It is expected that the remainder of this line will be reopened within the next 24 hours.
It is expected that the route between Taylorsville MS and our main line at Saratoga MS will be reopened within the next 24 hours.
The direct route between Hammond LA and New Orleans LA remains out of service, with considerable track restoration work required. An estimated return to service date for this line segment will be provided in a subsequent update. Traffic moving to and from the affected areas will be subject to delays until this line is restored.
Customers in the affected areas (Jackson MS and points south) are asked to provide their urgent switching and traffic requests to CN's Jackson Transportation Center at 800-426-1903. Since telephone service in the area is still sporadic, please feel free to contact our Homewood IL Customer Support team at 800-342-5424 if you are unable to reach Jackson.
Intermodal customers are required to contact the Winnipeg Customer Support Centre, by using the normal contact numbers for domestic and import/export shipments.
#5
CNJRoss
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Posted 06 September 2005 - 03:17 PM
9/6/05
LATEST HURRICANE UPDATE - - CN service in the areas impacted by Hurricane Katrina has been restored, with the following exceptions:
Local traffic to and from New Orleans LA, which remains under embargo. The route between Jackson MS and New Orleans, via Hammond LA and Baton Rouge LA, is in service. Interchange service has been reestablished with BNSF and UP at CN's Mays Yard.
Local traffic to and from Burnside LA, Helvetia LA, Convent LA, Remy LA, Reserve LA, Gramercy LA, Garyville LA, St Rose LA, Norco LA, and Destrehan LA, which remain under embargo. Note that a permit system is in place for traffic to and from these affected stations - see the link to the AAR embargo website on the right hand side of this page for details.
Work continues on the direct route between Hammond LA and New Orleans LA, and it is expected to be returned to service by mid September. This outage, along with ongoing issues with commercial power and communications facilities, will continue to delay traffic moving to, from, and through the area.
CN's embargo has been lifted at all other stations, including Mobile AL and Bogalusa LA. Normal interchange service has been reestablished with CSX at Mobile.
Customers in the affected areas (Jackson MS and points south) are asked to provide their urgent switching and traffic requests to CN's Jackson Transportation Center at 800-426-1903 or by direct line at 601-592-1825. Since telephone service in the area is still sporadic, please feel free to contact our Homewood IL Customer Support team at 800-342-5424 if you are unable to reach Jackson. Customers who are in the process of resuming operations should contact CN to ensure that the necessary service arrangements are in place.
Intermodal customers are required to contact the Winnipeg Customer Support Centre, by using the normal contact numbers for domestic and import/export shipments.
LATEST HURRICANE UPDATE - - CN service in the areas impacted by Hurricane Katrina has been restored, with the following exceptions:
Local traffic to and from New Orleans LA, which remains under embargo. The route between Jackson MS and New Orleans, via Hammond LA and Baton Rouge LA, is in service. Interchange service has been reestablished with BNSF and UP at CN's Mays Yard.
Local traffic to and from Burnside LA, Helvetia LA, Convent LA, Remy LA, Reserve LA, Gramercy LA, Garyville LA, St Rose LA, Norco LA, and Destrehan LA, which remain under embargo. Note that a permit system is in place for traffic to and from these affected stations - see the link to the AAR embargo website on the right hand side of this page for details.
Work continues on the direct route between Hammond LA and New Orleans LA, and it is expected to be returned to service by mid September. This outage, along with ongoing issues with commercial power and communications facilities, will continue to delay traffic moving to, from, and through the area.
CN's embargo has been lifted at all other stations, including Mobile AL and Bogalusa LA. Normal interchange service has been reestablished with CSX at Mobile.
Customers in the affected areas (Jackson MS and points south) are asked to provide their urgent switching and traffic requests to CN's Jackson Transportation Center at 800-426-1903 or by direct line at 601-592-1825. Since telephone service in the area is still sporadic, please feel free to contact our Homewood IL Customer Support team at 800-342-5424 if you are unable to reach Jackson. Customers who are in the process of resuming operations should contact CN to ensure that the necessary service arrangements are in place.
Intermodal customers are required to contact the Winnipeg Customer Support Centre, by using the normal contact numbers for domestic and import/export shipments.
#6
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Posted 08 September 2005 - 06:58 AM
9/7
LATEST HURRICANE UPDATE - - Today (Wednesday, September 07, 2005), CN further amended the embargo, lifting restrictions on movement of traffic to most stations on the Baton Rouge subdivision with the following exceptions:
New Orleans, LA
Specific facilities at Reserve and Desterhan, LA
To view the amended embargo, select the link to the AAR embargo website on the right-hand side of this page.
Local traffic to and from New Orleans LA, which remains under embargo. The route between Jackson MS and New Orleans, via Hammond LA and Baton Rouge LA, is in service. Interchange service has been reestablished with BNSF and UP at CN's Mays Yard.
Work continues on the direct route between Hammond LA and New Orleans LA, and it is expected to be returned to service by mid September. This outage, along with ongoing issues with commercial power and communications facilities, will continue to delay traffic moving to, from, and through the area.
Customers in the affected areas (Jackson MS and points south) are asked to provide their urgent switching and traffic requests to CN's Jackson Transportation Center at 800-426-1903 or by direct line at 601-592-1825. Since telephone service in the area is still sporadic, please feel free to contact our Homewood IL Customer Support team at 800-342-5424 if you are unable to reach Jackson. Customers who are in the process of resuming operations should contact CN to ensure that the necessary service arrangements are in place.
Intermodal customers are required to contact the Winnipeg Customer Support Centre, by using the normal contact numbers for domestic and import/export shipments.
LATEST HURRICANE UPDATE - - Today (Wednesday, September 07, 2005), CN further amended the embargo, lifting restrictions on movement of traffic to most stations on the Baton Rouge subdivision with the following exceptions:
New Orleans, LA
Specific facilities at Reserve and Desterhan, LA
To view the amended embargo, select the link to the AAR embargo website on the right-hand side of this page.
Local traffic to and from New Orleans LA, which remains under embargo. The route between Jackson MS and New Orleans, via Hammond LA and Baton Rouge LA, is in service. Interchange service has been reestablished with BNSF and UP at CN's Mays Yard.
Work continues on the direct route between Hammond LA and New Orleans LA, and it is expected to be returned to service by mid September. This outage, along with ongoing issues with commercial power and communications facilities, will continue to delay traffic moving to, from, and through the area.
Customers in the affected areas (Jackson MS and points south) are asked to provide their urgent switching and traffic requests to CN's Jackson Transportation Center at 800-426-1903 or by direct line at 601-592-1825. Since telephone service in the area is still sporadic, please feel free to contact our Homewood IL Customer Support team at 800-342-5424 if you are unable to reach Jackson. Customers who are in the process of resuming operations should contact CN to ensure that the necessary service arrangements are in place.
Intermodal customers are required to contact the Winnipeg Customer Support Centre, by using the normal contact numbers for domestic and import/export shipments.
#7
CNJRoss
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Posted 14 September 2005 - 06:55 PM
9/14/05:
HURRICANE KATRINA - - FINAL UPDATE
As of Tuesday, September 13, 2005, the direct route between Hammond LA and New Orleans LA is returned to service. With this line now opened, service has been restored to all CN stations affected by Hurricane Katrina with the exception of New Orleans where there is still very limited access to industries. CN's Mays Yard in Harahan, LA (New Orleans) is operating normally.
CN is able to interchange traffic directly with BNSF, UP, NS and KCS at New Orleans (Mays Yard). Arrangements have been made with the CSXT to handle their New Orleans interchange traffic at Mobile AL and Effingham IL until such time as CSXT is able to restore their direct route to New Orleans. Traffic normally routed via New Orleans with any of these carriers should be billed by customers using the normal routes, and any re-routes required will be handled seamlessly between the interchanging carriers.
For now, CN's intermodal ramp at New Orleans remains closed with no date projected for opening due to the availability of contract operators and the current demand.
Customers should deal with their normal CN day-to-day contacts. If phone service to CN offices in the hurricane-affected areas is not available, customers may contact CN's Jackson Transportation Centre at 800-426-1903 or by direct line at 601-592-1825. Customers may also contact our Homewod IL Customer Support team at 800-342-5424.
Intermodal customers are asked to deal with their normal contacts at the Winnipeg Customer Support Centre.
HURRICANE KATRINA - - FINAL UPDATE
As of Tuesday, September 13, 2005, the direct route between Hammond LA and New Orleans LA is returned to service. With this line now opened, service has been restored to all CN stations affected by Hurricane Katrina with the exception of New Orleans where there is still very limited access to industries. CN's Mays Yard in Harahan, LA (New Orleans) is operating normally.
CN is able to interchange traffic directly with BNSF, UP, NS and KCS at New Orleans (Mays Yard). Arrangements have been made with the CSXT to handle their New Orleans interchange traffic at Mobile AL and Effingham IL until such time as CSXT is able to restore their direct route to New Orleans. Traffic normally routed via New Orleans with any of these carriers should be billed by customers using the normal routes, and any re-routes required will be handled seamlessly between the interchanging carriers.
For now, CN's intermodal ramp at New Orleans remains closed with no date projected for opening due to the availability of contract operators and the current demand.
Customers should deal with their normal CN day-to-day contacts. If phone service to CN offices in the hurricane-affected areas is not available, customers may contact CN's Jackson Transportation Centre at 800-426-1903 or by direct line at 601-592-1825. Customers may also contact our Homewod IL Customer Support team at 800-342-5424.
Intermodal customers are asked to deal with their normal contacts at the Winnipeg Customer Support Centre.
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