KCS Service Alert:
Service Interruption due to protests7/13/2016
Since July 11th, the main line on the Caltzontzin District track has become blocked due to civil protests occurring on or near the Kansas City Southern de Mexico's (KCSM) track impeding our ability to continue without risk to the protestors.
This mainline interruption has impacted specifically the area near Cayacal affecting the service to and from the Port of Lazaro Cardenas.
We appreciate your patience and understanding on this service interruption and the resulting delays. We will continue to update you when the status changes.
The KCSM Customer Solutions team will keep you informed as our operations resume.
Should you have any questions or concerns, please contact us via email at vozdelcliente@kcsms.com.mx and we will be glad to assist you.