CSX.com:
Hurricane Irma Information
CSX Monitoring Hurricane Irma
CSX is taking precautionary measures to protect employees, rail traffic and infrastructure from potential risks if Hurricane Irma makes landfall in the coming days. At this time, it is not known the level of impact the hurricane will have on CSX operations, but its path and intensity are being closely monitored as we take steps to prepare for any potential effects on our network. All necessary actions will be taken as conditions warrant, including relocation of personnel, and rerouting rail cars and locomotives out of areas in the projected path of the hurricane.
Information for customers
Customers with freight moving through impacted areas will be advised of any potential delays. CSX is available to work with customers to provide the latest ETA and routing information to best accommodate requests and mitigate anticipated delays. Further updates will be provided as CSX operations continues to monitor conditions and carefully evaluate any extenuating developments.
The CSX Customer Service team is available 24/7 to field any questions should customers need more details. Customers with questions about shipments can contact the Customer Service Center for assistance at 1-877-ShipCSX (1-877-744-7279), option 5, then 6 or via www.shipcsx.com. Customers can sign up on ShipCSX to automatically receive service advisory notifications.
Emergency preparedness
We encourage everyone in potentially affected areas to prepare now for severe weather and monitor the storm's progress. The American Red Cross offers a free Emergency Alerts & Notifications App with weather monitoring and preparation content.
For additional information on how to prepare for an emergency, visit:
Ready.gov Hurricane Preparedness
American Red Cross - Hurricane Safety
Weather information
Hurricane Irma is currently a major hurricane that could have a devastating impact in the form of damaging winds and flooding. Conditions can change quickly; for the latest information please monitor your local news as well as official bulletins and forecasts from national organizations.