70 replies to this topic

[CNJRoss]

SEPTA.org:

 

 

 

TOKEN Sales Ending at SEPTA Transit Sales Offices
Effective Monday, April 30, 2018

 

As part of the continuing transition of SEPTA Key for Transit (Bus, Trolley, Trackless Trolley, & Market Frankford, Broad Street, and Norristown High Speed Lines) the sale of 2, 5, & 10 packs of Tokens will end at ALL SEPTA Transit Sales Offices:

• 15th Street
• 1234 Market Street Lobby
• 69th Street TC
• Frankford TC
• Olney TC

Fare Sales at SEPTA Sales Offices starting April 30, 2018

• Bulk sales of Tokens & Weekly/Monthly Passes for Social Service Agencies will continue at the above Offices

• One Day Individual and Family Independence Passes

• Regional Rail Legacy TrailPasses (all Zones)

 

Get Ahead of the (2,5,10) Pack - Turn Your Tokens into a SEPTA Key Card Travel Wallet and

have the fare you need when you want to ride

 

 

[CNJRoss]

SEPTA.org:

 

 

Key Card Purchase Fee & Fee Reimbursement When You Register Your New Card

 

Starting Friday May 4, 2018

 

 

On May 4th, the $4.95 fee to buy a SEPTA Key Card will go into effect. As an incentive to protect your Card against loss or theft, we will be offering a special promotion for all new Key Cards purchased on or after May 4th.

• Buy a Key Card for $4.95 and purchase a SEPTA Transit fare at any SEPTA Sales Office or Fare Kiosk

• Register the Card within 30 days of the purchase date & the $4.95 fee will automatically be applied to your Card Travel Wallet.
  • Register your Card online at SEPTAKey.org or by calling the Key Customer Call Center (1-855-567-3782).

During this promotion, SEPTA Ambassadors will be out at SEPTA Key purchase locations to provide helpful tips and assistance to Register your new Card.

 

To make the switch to SEPTA Key even easier we are lowering the minimum Travel Wallet load amount to $5.00 starting May 4th.

• Travel Wallet funds can be used to pay for a future discounted single ride fare, including transfers, or it can be applied to the purchase of a TransPass or One Day Convenience Pass.

• Key Cards purchased before May 4, 2018 are not eligible for the Purchase Promotion

• $4.95 Purchase Promotion limited to 2 Key Cards per Customer Account

 

 

 

[CNJRoss]

SEPTA.org:

 

 

External Retail Network Launches

Expanded Locations to Get a SEPTA Key Card - Load/Reload Your Fare

 

 

SEPTA Key Cards are now available for customers at a number of External Retail locations, expanding the availability of Key beyond Transit Station and Bus Loop Fare Kiosks and SEPTA Sales Offices.

 

This initial launch of the SEPTA Key External Retail Network includes more than 100 locations where customers can purchase a Key Card ($4.95 fee will apply for the purchase of a new Key Card) and load/reload fare products such as Weekly/Monthly TransPasses, One Day Convenience Passes, and Travel Wallet value.

 

The Retail Network will eventually grow to approximately 1,500 locations throughout our service region including grocery stores, pharmacies and local convenience stores, among others.

 

We have created a map showing all of the locations that will be updated regularly as new retailers join the SEPTA Key sales network.

 

[CNJRoss]

SEPTA.org:

 

 

Sale of Paper Transfers ENDS Effective Wednesday, August 1, 2018

 

 

As the full transition of SEPTA Key for Transit continues, the sale of paper transfers for continuing travel on buses, trolleys, trackless trolleys, and subways will be permanently discontinued at the end of the service day on Tuesday, July 31, 2018.

 

Starting Wednesday, August 1st customers must have a SEPTA Key Card with money loaded on the Travel Wallet to pay for and use a transfer ($1.00). Customers eligible for the Reduced Fare program must have a SEPTA Key Reduced Fare Card with money loaded on the Travel Wallet to pay for and use a transfer ($.50).

 

Customers currently using tokens and paper transfers will receive the same fare discounts by using the Travel Wallet feature on a SEPTA Key Card with the added convenience and benefit being able to register their Key Card to protect against loss or theft.

 

SEPTA Key Cards can be purchased and Travel Wallet funds loaded/reloaded at Fare Kiosks, located at all Market Frankford and Broad Street Line Stations, SEPTA Transit Sales Offices, and a growing list of SEPTA Key External Retail Sales locations. Customers can also Register their Cards and reload their Travel Wallet online by going to www.septakey.org or calling the SEPTA Key Customer Call Center (1.855.567.3782). To find an External Retailer visit - http://www.septa.org...-retailers.html

 

 

 

[CNJRoss]

SEPTA.org:

 

 

PA Issued Senior Citizen Transit ID Cards No Longer Accepted for Travel

Effective September 1, 2018

 

 

With the full transition of the SEPTA Key fare system, starting September 1st, PA issued Senior Citizen Transit ID Cards will NOT BE VALID FOR TRAVEL on SEPTA.

 

The following will be the only valid forms of ID:

 

Senior Citizen (65 years old or older)

• SEPTA Key Senior Fare Card (photo ID)

• Valid PA Driver's License/Non-Driver ID with magnetic strip on back
  • Licenses/Non-Driver ID issued after July 2017 cannot be tapped at the Validator or swiped through the Farebox or Turnstile reader and are NOT valid for travel

 

WHERE TO APPLY FOR A SEPTA KEY SENIOR ID CARD SEPTA Headquarters (Lower Lobby)
 

1234 Market St.
Philadelphia, PA
Mon., Tues., Thurs., Fri.: 8:00 a.m. - 2:00 p.m.
Wed: 8:00 a.m. - 4:00 p.m. SAME DAY CARD ISSUANCE

 

SEPTA Accessible Travel Center
Room 109 Suburban Station
Mon.-Fri.: 8:00 a.m. - 2:00 p.m.

SAME DAY CARD ISSUANCE

 

Participating Pennsylvania Senate and House
offices in Bucks, Chester, Delaware, Montgomery and
Philadelphia counties (please check with
your legislator)

 

APPLY BY AUGUST 1 TO
RECEIVE NEW SENIOR KEY
CARD BY 09/01/18

 

 

PA Senior Citizen Transit Identification Cards
(Not Valid for Travel After 09.01.18)

 

 

PA Senior Citizen

Transit ID Card (Female)

 

 
PA Senior Citizen
Transit ID Card (Male)

 

 

[CNJRoss]

SEPTA news release:

 

SEPTA Key to Launch for Regional Rail 'Early Adopters' on Aug. 1

 

Customers Who Use Select Zone 4 Stations Will Be Invited to Buy a Key Card and a Monthly TrailPass; All Current Fare Instruments Will Remain Available for Purchase & Use Through This Phase

 

June 28, 2018

 

 

SEPTA will welcome its first Regional Rail customers to the future of fare payment with the launch of the SEPTA Key Regional Rail "Early Adopters" Program in August. This phase allows SEPTA to begin sharing the benefits of the Key with Regional Rail riders while work continues on system-wide implementation. The Early Adopters Program will begin with Monthly TrailPass customers who travel to-and-from one of 19 selected Zone 4 stations, when the August Monthly Passes go on sale starting July 20th. These new Key Cards will be good for travel beginning Wednesday, August 1.

 

"This is a major step forward in the SEPTA Key fare modernization project," said SEPTA General Manager Jeffrey D. Knueppel. "We are excited to begin sharing the SEPTA Key with Regional Rail riders through the Early Adopters program."

 

SEPTA will be bringing the Mobile Fare Kiosk truck out to the Early Adopter Stations for events where customers will be able to purchase a Key Card, buy a Zone 4 TrailPass, and register their new Card to protect it in the event of loss or theft. Key Cards will also be available for purchase at SEPTA Regional Rail Sales Offices at Center City Stations. Regional Rail TrailPass transactions will not be available at Fare Kiosks during the initial rollout, but customers will be able to reload Monthly TrailPasses online at www.septakey.org or by calling the SEPTA Key Customer Service Center at (855) 567-3782. When the Key Card program for Regional Rail expands, customers will be able to purchase Weekly TrailPasses, add funds to the Travel Wallet, and TrailPass purchases will be expanded to Zone 1, 2, and 3 riders. Until then all existing fare instruments, including magnetic stripe passes and paper tickets, will remain available for purchase until further notice.

 

As part of the preparations for the Early Adopters launch the new Key turnstiles and ADA gates are being activated at all Center City Rail stations. The turnstiles at Jefferson Station are currently in operation and will be followed by University City on July 2, Temple University on July 9, Suburban on July 16, and 30th Street by the end of July. The turnstiles will accommodate tap-and-go travel with the SEPTA Key Card, and customers with legacy TrailPasses can swipe through the turnstiles. Customer attendants will also collect paper tickets at the gates between 6 a.m. and 8 p.m. Monday-Friday. Conductors will use handheld devices to validate Monthly TrailPasses loaded on SEPTA Key Cards.

 

Customers who use the stations listed below on the Lansdale/Doylestown, Paoli/Thorndale, Trenton and West Trenton Lines are eligible to participate in the Early Adopters program:

• Lansdale/Doylestown: Doylestown, New Britain, Chalfont, Colmar, Fortuna, 9th Street, Lansdale, Pennbrook, North Wales, Delaware Valley University and Link Belt
• Paoli/Thorndale: Thorndale, Downingtown, Whitford and Malvern
• Trenton Line: Bristol
• West Trenton: Yardley, Woodbourne and Langhorne.

Starting Aug. 1, customers can use a SEPTA Key Card loaded with a Monthly TrailPass to tap the platform validator at their home station. Once they arrive at a Center City station, they will tap at the turnstile to exit. For the return trip, they will tap to go through the turnstile and tap again at their home station platform validator, after exiting the train, to close out the trip.

 

For more information, visit www.septa.org/key.

 

 

[CNJRoss]

SEPTA.org:

 

 

Become a SEPTA Key Regional Rail Early Adopter

SEPTA Key launching on Regional Rail
Wednesday, August 1, 2018 for select Zone 4 stations

 

Zone 4 TrailPass Customers who travel from one of the 19 stations listed below are invited to join the Future of Fare Payment.

 

EARLY ADOPTERS PROGRAM:

• Buy a SEPTA Key Card & purchase a Monthly Zone 4 Trail Pass
  August Monthly Zone 4 TrailPasses for your new Key Card go on sale starting July 20th

• Don't Forget to Register Your Card to protect your Card and Pass in the event your Card is ever lost or stolen

• The SEPTA Key Mobile Fare Kiosk will be out at Zone 4 Stations for SEPTA Key Card purchase and registration events. Posters will go up at the Early Adopters announcing when the event is scheduled for the station

• SEPTA Key Ambassadors will also visit the Early Adopters Zone 4 Regional Rail Stations to provide information and answer questions

• If you miss the Mobile Fare Kiosk - purchase your Key Card & Zone 4 TrailPass at one of the 5 Center City Regional Rail Station Sales Offices

• Customers who purchase a Zone 4 TrailPass through a Corporate program and riders who purchase a Monthly Parking Permit are not eligible for the Early Adopters Program

ZONE 4 EARLY ADOPTERS STATIONS

 

Lansdale/Doylestown Line
Chalfont
Colmar
Delaware Valley University
Doylestown
Fortuna
Lansdale
Link Belt
New Britain
North Wales
Pennbrook
9th Street

 

Paoli/Thorndale Line
Downingtown
Malvern
Thorndale
Whitford

 

Trenton Line
Bristol

 

West Trenton Line

Langhorne
Woodbourne
Yardley

 

USING SEPTA KEY IS AS EASY AS...
TAPRIDETAP

• TAP your Key Card at one of the platform Validators at your home station

• Enjoy your RIDE

• TAP your Key Card again at the Validator when you get to your destination to exit the station or close your trip

• If you forget to tap before boarding the train, ask the Conductor to tap your Key Card on their handheld device

• At Temple, Jefferson, Suburban, 30th St. and University City Stations you will tap at the turnstiles to get in and out of the paid area

UPCOMING SEPTA KEY FEATURES FOR REGIONAL RAIL

• After the Early Adopters, the rest of the Zones (1,2,3, and remaining 4) will follow for customers who purchase TrailPasses

• Key Card Fare Options will expand to the Travel Wallet feature - available for riders who use Tickets or pay Cash on the Train today

• Paying for Daily Parking at a Station Parking Pay Station

As part of the preparations for the Early Adopters launch, the new Key turnstiles and ADA gates are being activated at all Center City Rail stations. The turnstiles at Jefferson Station are currently in operation and will be followed by University City on July 2, Temple University on July 9, Suburban on July 16, and 30th Street by the end of July. Once the roto-arms are up and the turnstiles are in operation at all of the Center City Stations, customers will TAP their Key Card or SWIPE their magnetic strip Pass at the turnstile to enter and exit

Regional Rail customers who are not part of the Early Adopters program can continue to buy and use all of the current fare instruments -- magnetic stripe TrailPasses and paper tickets.

 

HOW TO REGISTER YOUR KEY CARD

Online

• Create an account by going to www.septakey.org and clicking on "create an account" in the blue box at the top left side of the homepage.

• This takes you to the Account Registration page. Fill in the field with your information and follow the prompts to complete the process.

• Once you are finished with Account Registration, you will receive an email to Confirm Registration. Click the link in the e-mail and you'll be ready to go.

• Return to www.septakey.org and enter your username and password in the blue log-in box. Hit enter.

• On the next screen, there will be a red icon on the left that says Register Key Card. Click on the link and include your 16-digit Key Card number when it asks for "Key Card." You also need to create a PIN for your card.

• Once you've entered all the information to register your Key Card, click submit - and your Key Card registration is complete. You can now use the Key website to load/reload fares, set up an auto-load account, review your trip history, or report a lost or stolen Card.

Contact the Key Call Center

• You can also register your Card by phone by calling the Key Customer Call Center at 855-567-3782 (this is not SEPTA Customer Service).

The SEPTA Key Mobile Fare Kiosk will be out between 6:00 a.m. - 10:00 at the following Zone 4 Stations for SEPTA Key Card purchase and registration events:

 

Station Date Doylestown Friday, July 20 Lansdale Monday, July 23 North Wales Tuesday, July 24 Woodbourne Wednesday, July 25 Langhorne Thursday, July 26 Thorndale Friday, July 27 Whitford Monday, July 30 Malvern Tuesday, July 31 Downingtown Wednesday, August 1 Bristol Thursday, August 2 Pennbrook Friday, August 3

 

Zone 4 Early Adopters from Chalfont, Colmar, Delaware Valley University, Fortuna, Link Belt, New Britain, Yardley, and 9th Street Stations can purchase a Key Card and an August Monthly Zone TrailPass at one of the 5 Center City Regional Rail Station Sales Offices.

 

 

[CNJRoss]

Philly Voice, 7/12/18:
 

SEPTA Key turnstiles set to debut for Regional Rail riders at Suburban, 30th Street Stations

 

 

Two years after SEPTA Key launched to modernize Philadelphia's transit fare collection, Regional Rail riders will be brought on board for the next phase of a systemwide rollout.

 

Over the next two weeks, the two busiest stations in downtown Philadelphia — Suburban Station (July 16) and 30th Street Station (July 23) — will both activate the turnstiles that have been installed for the platform entry of Regional Raid commuters.

 

SEPTA Key turnstiles opening at 30th Street Station.                               Source/SEPTA

 

 

Continue here.

[CNJRoss]

SEPTA.org:

 

 

SEPTA Key Turnstiles Going into Service Beginning Monday, July 23, 2018

 

As we begin the introduction of SEPTA Key on Regional Rail, the turnstile roto-arms will be put in place and all fareline entrances, including the ADA gates, will be activated at 30th Street Station starting July 23rd.

 

What You Need to Know

 

To Enter the Station:

• ALL fareline turnstiles & ADA gates will be in operation (including platform farelines by the elevators)
  • MONDAY-FRIDAY, 6:00 a.m.-8:00 p.m.
• During these hours ALL fares must be paid at the turnstiles before proceeding to the platform area - CASH NOT ACCEPTED
  • Tickets available for sale at the Station Sales Office
• Valid SEPTA TrailPass (with magnetic stripe)will be swiped through the reader at the top of the turnstile
• Customers with Senior and Reduced Fare Key Cards must purchase the appropriate Regional Rail ticket at the Sales Office
  • Present your Key Photo ID Card & Ticket to the Fare Collector
• Customers with Tickets will present them to the Fare Collection Personnel
• Look for decals on each turnstile and on the floor indicating the lane to use for SEPTA magnetic stripe Passes, and Tickets
• Before 6:00 a.m. and after 8:00 p.m. (Monday-Friday) and all day on Saturday and Sunday customers will pay their fare to the Conductor on the train
  • Turnstiles will be set to provide access without swiping

To Exit Station:

• Use any turnstile, ADA gate, roto-gate to EXIT (no swipe need)

© SEPTA.org 2018

 

[CNJRoss]

SEPTA.org:

 

 

Fare Collection Changes at Center City Stations
Effective September 1, 2018

 

The turnstiles and ADA gates at Temple, Jefferson, Suburban, 30th St., and University City Stations are now fully operational and fare collection and fare validation at the turnstiles will be in effect Monday-Friday, 6:00 a.m. - 8:00 p.m. at these stations.

• Customers with legacy passes will swipe IN at the turnstiles

• Zone 4 Early Adopters will tap their Key Card at the turnstile Validator to access the platform and trains

• Fare Collection Ambassadors will punch tickets at the fareline

• Cash will not be accepted - Customers must first purchase a Ticket at the Station Sales Office

• Senior Citizens will pay as follows:
  With a SEPTA Key Card for travel to stations in Pennsylvania
  • Tap the Senior Key Card at the turnstile Validator and go through the fare line ($1.00 fare for travel to/from PA stations eliminated effective September 1st)
  With a SEPTA Key Card for travel to stations in NJ/DE
  
  • Purchase a half-fare ticket from the Sales Office, present your Key Card and Ticket to the Fare Collection Ambassador
  With a Driver's License or Non-Driver ID with a Magnetic Stripe for travel to stations in Pennsylvania
  
  • Swipe the License/Non-Driver ID at the turnstile swipe reader ($1.00 fare for travel to/from PA stations eliminated effective September 1st)
  With a Driver's License or Non-Driver ID with a Magnetic Stripe for travel to stations in NJ/DE
  
  • Purchase a half-fare ticket from the Sales Office, present your License/Non-Driver ID and Ticket to the Fare Collection Ambassador

• Please remember PA issued paper Senior ID no longer valid for travel as of September 1st

• Customers traveling with a Reduced Fare Key Card or PA issued paper Reduced Transit ID must purchase a ticket from the Sales Office - cash is not accepted at the fareline during the above days and times

• On Weekdays after 8:00 p.m. and all day on Saturdays, Sundays, and SEPTA Holidays, you will pay your fare to the Conductor on the train