1 reply to this topic

[CNJRoss]

Amtrak news release:

Amtrak to Operate Modified Schedule on Wednesday, Jan. 22 on Northeast Corridor, Empire and Keystone Lines
Reduced schedule to minimize impact on travelers

January 21, 2014
3:45pm ET

With extreme weather conditions impacting the Northeast, Amtrak will operate a modified schedule on the Northeast Corridor between Washington and Boston, the Keystone Service (New York-Harrisburg, Pa.) and the Empire Line between New York City and Albany on Wednesday, Jan. 22, 2014.

Acela Express and Northeast Regional service will operate between Boston and Washington, though passengers should expect reduced frequencies. Service will also operate on the Empire Line between New York City and Albany and on the Keystone line between New York and Harrisburg, with reduced frequencies.

Passengers holding reservations that require modification are being accommodated on other trains and proactively notified by Amtrak Customer Service. A range of tools – including Amtrak.com, smartphone apps and 1-800-USA-RAIL – are available to assist in travel planning.

Other corridor services, including the Amtrak Downeaster (Brunswick, Maine – Boston) and the Springfield Shuttle (New Haven, Ct. – Springfield, Mass.), are expected to operate a normal schedule.
Passengers who have paid but choose not to travel due to this service disruption can receive a refund or a voucher for future travel. Some reservations booked online can be modified or canceled on Amtrak.com or by using the free Amtrak mobile app.

To be notified of major service disruptions resulting in delays of 60 minutes or more to multiple trains on the Northeast Corridor, follow @AmtrakNEC on Twitter.

Amtrak regrets any inconvenience. This information is correct as of the above time and date. Information is subject to change as conditions warrant. Passengers are encouraged to call 800-USA-RAIL or visit Amtrak.com/alerts for Service Alerts and Passenger Notices. Schedule information and train status updates are available at the Amtrak.com home page.

[CNJRoss]

Amtrak news release:

Amtrak Continues Service Restoration on Northeast Corridor
Additional Acela Express Service Planned

January 23, 2014
4:05pm ET

Because of the extreme cold affecting the Northeast, Amtrak Acela Express, Northeast Regional and Keystone Service (New York – Harrisburg, Pa.) will operate on modified schedules Friday. Passengers should expect reduced frequencies and plan for the possibility of delays.

Passengers holding reservations that require modification are being accommodated on other trains and proactively notified by Amtrak Customer Service. A range of tools – including Amtrak.com, smartphone apps and 1-800-USA-RAIL – are available to assist in travel planning.

Other corridor services, including the Empire Service (New York – Albany), Amtrak Downeaster (Brunswick, Maine – Boston) and the Springfield Shuttle (New Haven, Ct. – Springfield, Mass.), are expected to operate on normal schedules.

Passengers who have paid but choose not to travel due to this service disruption can receive a refund or a voucher for future travel. Some reservations booked online can be modified or canceled on Amtrak.com or by using the free Amtrak mobile app.

To be notified of major service disruptions resulting in delays of 60 minutes or more to multiple trains on the Northeast Corridor, follow @AmtrakNEC on Twitter.

Amtrak regrets any inconvenience. This information is correct as of the above time and date. Information is subject to change as conditions warrant. Passengers are encouraged to call 800-USA-RAIL or visit Amtrak.com/alerts for Service Alerts and Passenger Notices. Schedule information and train status updates are available at the Amtrak.com home page.