2 replies to this topic

[CNJRoss]

 

CSX Customer Advisory: CSX Monitoring Tropical Storm Dorian

 

Wednesday, August 28, 2019

 

CSX is taking precautions to protect employees, rail traffic and infrastructure as multiple weather agencies forecast a risk of Tropical Storm Dorian making landfall as a hurricane on the U.S. Atlantic coast early next week. At this time, it is not known the level of impact the storm will have on CSX operations, but its path and intensity are being closely monitored as we take steps to prepare for any potential effects on our network.

 

Further updates will be provided as necessary. Intermodal customers should refer to Real-Time Service Advisories for intermodal-specific operational actions, though there are no intermodal impacts at this time.

 

The CSX Customer Support team is available to provide details and answer questions regarding shipments. Call the Customer Solutions team at 1-877-ShipCSX (1-877-744-7279). For Carload assistance choose option 2 from the sub-menu and then 1, 5 to speak with a representative. For Intermodal assistance, choose 2 from the sub menu and then 2, 2 to speak with a representative. You may also submit a Shipment Problem Resolution request via www.shipcsx.com.

 

 

 

[CNJRoss]

CSX Customer Advisory: CSX Monitoring Tropical Storm Dorian

 

9/3/2019 UPDATE: CSX continues to monitor the path of Hurricane Dorian and has made extensive preparations for the effects of the storm. At this time, we anticipate that Dorian will impact portions of the CSX network in the following regions; customers with freight moving through impacted areas will be advised of any delays or rerouting:

• Florida - Tuesday, Sept. 3 and Wednesday, Sept. 4
• Georgia and the Carolinas - Wednesday, Sept. 4 and Thursday, Sept. 5

 

Further updates will be provided as we continue to monitor the storm. Intermodal customers should refer to Real-Time Service Advisories for intermodal-specific operational actions.

 

[CNJRoss]

 

CSX Customer Advisory: Hurricane Dorian Update

 

September 5, 2019

 

Hurricane Dorian has continued its track along the Eastern seaboard and is expected to impact portions of the CSX network in the Northeast on Friday and into the weekend. We are closely monitoring conditions and will provide timely updates to customers as needed.
 
We continue to notify customers of delays and reroutings of shipments moving through impacted areas of Georgia, South Carolina and North Carolina. Resources are in place to respond quickly - as soon as conditions permit - and restore normal operations. Intermodal customers should refer to Real-Time Service Advisories for intermodal-specific operational actions.