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HCMTA impacts from Harvey


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#1 KevinKorell

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Posted 24 August 2017 - 12:36 PM

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METRO Prepares for Harvey's Impact

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Tropical Depression Harvey has formed in the Gulf of Mexico and is expected to make landfall somewhere along the Texas Gulf Coast this week. 

METRO, along with emergency management officials, are monitoring the changing conditions.

 

METRO will notify customers through service alerts, Facebook, Twitter and our website of any new developments that may impact transit service. We will consider limited or suspended service depending on weather conditions. 

To ensure you receive information as soon as it is available, sign up for METRO's Real-Time Service Alerts, which deliver information instantly, via text message and email. You can also follow METRO on Facebook and Twitter

Information is also available by calling Customer Care at 713-635-4000.



Kevin Korell


OTOL Board Leader


Lakewood, NJ


#2 KevinKorell

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Posted 25 August 2017 - 06:19 PM

mediaadvisory-hdr2016_crop.pngRelease Date:      Aug. 25, 2017


METRO to Continue Regular Scheduled Service Until Further Notice service-suspended-1_crop.png
METRO plans to provide regular service as scheduled, however worsening weather conditions could force service reductions.  The agency will continue to provide updates as changes become necessary. 
 
Customers should allow additional time for travel and prepare over the next few days for the possibility of detours, delays, limited or suspended service.  
 
We urge all patrons to stay informed.  For real-time information sign up for our e-mail/text alerts, visit our websiteFacebook, and Twitter Alerts pages or call Customer Care at 713-635-4000.
 
Be advised, METRO’s real-time bus arrival predictions may not be reliable during the storm.



Kevin Korell


OTOL Board Leader


Lakewood, NJ


#3 KevinKorell

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Posted 27 August 2017 - 07:10 AM

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Release Date: Aug. 27, 2017

Alert #1: METRO Operations Suspended Until Further Notice hurricane-harvey-2017_crop.jpg

 

METRO is continuing to monitor the weather and flooding conditions as it pulls all its vehicles, rail and bus, and HOV/HOT lanes - from service. Today's catastrophic weather event has resulted in extremely dangerous and widespread flooding. Conditions have forced the city of Houston and Harris County to shut down all but emergency services.
 
Riders are asked to monitor current news and weather as well as METRO Twitter and Facebook pages for timely information regarding transit service. METRO also offers real-time information through its service alerts system. Patrons are advised that the Authority operates under the same traffic and weather conditions as the general public so please be patient and know that we will be back on the road as soon as we can safely do so. Please also note the following:



Kevin Korell


OTOL Board Leader


Lakewood, NJ


#4 KevinKorell

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Posted 27 August 2017 - 07:33 PM

All METRO Transit Services Suspended Until Safe Conditions Return
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Release Date: Aug. 27, 2017  

Alert #2: METRO Operations to Remain Suspended through Monday service_crop.png

 

Due to the catastrophic flooding and treacherous road conditions, METRO services will remain suspended the rest of today and tomorrow, Monday, Aug. 28.  State, county and city officials have all urged everyone to stay off the roads.  There is a high likelihood additional suspensions, delays and detours of METRO service will occur until the inclement weather has passed.   
 
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Riders are asked to monitor current news and weather as well as METRO Twitter and Facebook pages for timely information regarding transit service. METRO also offers real-time information through its service alerts system. Patrons are advised that the Authority operates under the same traffic and weather conditions as the general public so please be patient and know that we will be back on the road as soon as we can safely do so.
 Please also note the following:



Kevin Korell


OTOL Board Leader


Lakewood, NJ


#5 KevinKorell

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Posted 28 August 2017 - 08:14 PM

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Release Date:  Aug. 28, 2017

Alert #3 - METRO Services Suspended Through Wednesday
 
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METRO services will continue to be suspended through Wednesday, Aug.30, 2017 due to unsafe road conditions and flooding. We are continuing to provide shuttles to transport people to area shelters.  METRO officials will keep monitoring the weather and resume services as street and weather conditions improve.
 
We urge all patrons to stay informed.  For real-time information sign up for our e-mail/text alerts, visit our websiteFacebook, and Twitter Alerts pages or call Customer Care at 713-635-4000
METRO operations affected include:

  • METRORail Red, Green, and Purple lines
  • METRO local bus service
  • Park & Ride bus service
  • HOT/HOV Lanes
  • METROLift scheduled appointments
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METRO advises riders to monitor local media, and the National Weather Service for weather updates. Current roadway conditions are available on TranStar’s Real-Time Traffic Map. Sharing resources with METRO to serve the area are: Harris CountyCity of Houstonand Texas Department of Transportation (TxDOT) with websites providing information about safety, weather, traffic and more during emergencies.



Kevin Korell


OTOL Board Leader


Lakewood, NJ


#6 KevinKorell

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Posted 29 August 2017 - 12:40 PM

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Release Date:       Aug. 29, 2017

Alert #4: METROLift Offering Limited Service for Life Sustaining Medical Care, Other METRO Services Suspended Through Wednesday screen-shot-2017-08-29-at-11-48-55-am_cr
METROLift service is now available for customers in need of medically necessary transportation only.  The service is limited to patrons who need trips to receive dialysis and other life sustaining medical care.  Due to uncertain road conditions, it is still possible METROLift will not be able to reach certain areas to pick up patrons.  Requests will be handled on a case-by-case basis.
 
Scheduling METROLift:
METROLift trips should be scheduled one day in advance in the normal manner:   Online or by calling 713-225-6716. Due to high call demand, phone delays are possible, and patience is appreciated. Staff is available 24/7 in the METROLift Dispatch Center at (713) 225-0410 to answer any questions.  
 
All other METRO services remain suspended through Wednesday, Aug. 30.



Kevin Korell


OTOL Board Leader


Lakewood, NJ


#7 KevinKorell

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Posted 31 August 2017 - 12:47 AM

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Release Date:       Aug. 30, 2017

Alert #5: METRO Services Resume with Limited Routes Thursday img-0001_crop.jpg
Limited METRO local bus routes will resume Thursday, Aug. 31, 2017. We will also have limited METRORail service on the Red Line from Fannin South Station to Downtown Transit Center. Bus shuttles will provide transportation along the line from Downtown Transit Center to Northline Transit Center.  Red Line service will be running every 15 minutes. We also are providing limited METROLift service. 
 
Park & Ride will not resume until Tuesday, Sep. 5, and HOV/ HOT lanes and METRORail Green and Purple Line services will remain suspended until further notice. 
 
The following local bus routes will begin service on Thursday morning running every 30 minutes. METRO is bringing on these major ridership routes first which represent about 50-percent of the Authority's ridership.
 
2 Bellaire
8 West Bellfort
20 Canal/ Memorial
26 Long Point/ Cavalcade
28 OST- Wayside
40 Heights/ Telephone
50 Broadway
52 Hardy- Ley
54 Scott
56 Airline/ Montrose 
63 Fondren
65 Bissonnet
80 MLK/ Lockwood
82 Westheimer
85 Antoine/ Washington
102 Bush IAH
700 Red Line Shuttle Bus
 
METROLift service is available for customers in need of medically necessary transportation only.  The service is limited to patrons who need trips to receive dialysis and other life sustaining medical care.  Due to uncertain road conditions, it is still possible METROLift will not be able to reach certain areas to pick up patrons.  Requests will be handled on a case-by-case basis.
Scheduling METROLift:
METROLift trips should be scheduled one day in advance in the normal manner:   Online or by calling 713-225-6716.
 
Customer Note :

  • Road conditions remain uncertain in some areas.  Customers should be advised detours and delays are highly likely, patience is appreciated. 
  • METRO’s T.R.I.P. app may not be an accurate source of “next bus” arrival during times of schedule fluctuation.
  • Riders asked to monitor METRO Twitter and Facebook pages for timely information regarding transit service. METRO also offers real-time information through its service alerts system

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Release Date:       Aug. 30, 2017

Alert #5: Update with Additional Routes METRO Resumes with Limited Services Thursday

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Limited METRO local bus routes will resume Thursday, Aug. 31, 2017. We will also have limited METRORail service on the Red Line from Fannin South Station to Downtown Transit Center. Bus shuttles will provide transportation along the line from Downtown Transit Center to Northline Transit Center.  Red Line service will be running every 15 minutes. We also are providing limited METROLift service. 
 
Park & Ride will not resume until Tuesday, Sep. 5, and HOV/ HOT lanes and METRORail Green and Purple Line services will remain suspended until further notice. 
 
The following local bus routes will begin service on Thursday morning running every 30 minutes. METRO is bringing on these major ridership routes first which represent about 50-percent of the Authority's ridership.
 
2 Bellaire
4 Beechnut
8 West Bellfort
20 Canal/ Memorial
25 Richmond
26 Long Point/ Cavalcade
28 OST- Wayside
40 Heights/ Telephone
50 Broadway
52 Hardy- Ley
54 Scott
56 Airline/ Montrose 
63 Fondren
65 Bissonnet
80 MLK/ Lockwood
82 Westheimer
85 Antoine/ Washington
99 Ella/ FM 1960
102 Bush IAH
137 Northshore
700 Red Line Shuttle Bus
 
METROLift service is available for customers in need of medically necessary transportation as well as other life sustaining needs. Due to uncertain road conditions, it is still possible METROLift will not be able to reach certain areas to pick up patrons.  Requests will be handled on a case-by-case basis.
Scheduling METROLift:
METROLift trips should be scheduled one day in advance in the normal manner:   Online or by calling 713-225-6716 or 713-225-0410.
 
Customer Note :

  • Road conditions remain uncertain in some areas.  Customers should be advised detours and delays are highly likely, patience is appreciated. 
  • METRO’s T.R.I.P. app may not be an accurate source of “next bus” arrival during times of schedule fluctuation.
  • Riders asked to monitor METRO Twitter and Facebook pages for timely information regarding transit service. METRO also offers real-time information through its service alerts system



Kevin Korell


OTOL Board Leader


Lakewood, NJ


#8 KevinKorell

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Posted 01 September 2017 - 12:14 AM

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Release Date:       Aug. 31, 2017
 
  Alert #6: METRO to Restore More Bus Service Friday 20170831-154304_crop.jpg

Patrons deboard METRORail Red Line train on their way to work.[/size]

Beginning Friday morning, service on half of METRO's local bus routes will be restored. 
Eighteen additional routes will resume operations along with extension of METRORail Red Line service from Fannin South to Burnett Transit Center. Shuttle buses will complete the route for customers between Burnett and Northline Transit Center.  Bus shuttles will also be used for the entire length of the Green and Purple Lines. METRO teams are working around the clock to evaluate and restore service to all of the Authority's routes.
 
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Park & Ride will resume Tuesday, Sep. 5. HOV/ HOT lanes are still being evaluated for service. 
 
METROLift service is available for customers in need of medically necessary transportation as well as other life sustaining needs. Due to uncertain road conditions, it is still possible METROLift will not be able to reach certain areas to pick up patrons.  Requests will be handled on a case-by-case basis.
Scheduling METROLift:
METROLift trips should be scheduled one day in advance in the normal manner:   Online or by calling 713-225-6716 or 713-225-0410.
 
Customer Note :
  • Road conditions remain uncertain in some areas.  Customers should be advised detours and delays are highly likely, patience is appreciated. 
  • METRO’s T.R.I.P. app may not be an accurate source of “next bus” arrival during times of schedule fluctuation.
  • Riders asked to monitor METRO Twitter and Facebook pages for timely information regarding transit service. METRO also offers real-time information through its service alerts system
So light rail-wise, the Purple and Green Lines are still totally out of service, and the Red Line is operating all of its downtown and southern segments, but only about half of its northern section.


Kevin Korell


OTOL Board Leader


Lakewood, NJ


#9 KevinKorell

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Posted 02 September 2017 - 12:16 AM

METRO Increases Service With Additional Bus Routes in Operation
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Release Date: Sep. 1, 2017


Alert #7: METRO Restores More Bus Routes, Full METRORail Red Line and METROLift Service

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METRO has restored transit service to about 20 additional local bus routes. The routes below are currently in operation.

  • 2 Bellaire
  • 3 Langley
  • 4 Beechnut
  • 5 Southmore
  • 6 Jensen / Greens
  • 7 West Airport
  • 8 West Bellfort
  • 9 Gulfton / Holman
  • 10 Willowbend
  • 11 Almeda / Heights
  • 14 HIram Clarke
  • 20 Canal / Memorial
  • 23 Clay - W 43rd
  • 25 Richmond
  • 26 Long Point Cavalcade
  • 27 Shepherd
  • 28 OST – Wayside
  • 30 Clinton / Ella
  • 32 Renwick / San Felipe
  • 33 Post Oak
  • 36 Kempwood
  • 38 Manchester / Lawndale
  • 39 Katy Freeway
  • 40 Telephone Heights
  • 41 Kirby / Polk
  • 44 Acres Homes
  • 45 Tidwell
  • 47 Hillcroft
  • 48 Market
  • 49 Chimney Rock / S Post Oak
  • 50 Broadway
  • 52 Hardy – Ley
  • 54 Scott
  • 56 Airline / Montrose
  • 60 Cambridge
  • 63 Fondren
  • 64 Lincoln City
  • 65 Bissonnet
  • 68 Braeswood
  • 73 Bellfort
  • 76 Evergreen
  • 77 Homestead
  • 78 Wayside
  • 79 West Little York
  • 80 MLK / Lockwood
  • 82 Westheimer
  • 83 Lee Road
  • 84 Buffalo Speedway
  • 85 Antoine / Washington
  • 87 Sunnyside
  • 97 Settegast
  • 98 Briargate
  • 99 Ella – FM 1960
  • 102 Bush IAH Express
  • 137 Northshore Express
  • 152 Harwin Express
  • 344 Acres Homes Community Connector
  • 412 Greenlink
METRORail Red Line is fully operational. METRO is running bus shuttles along the Green and Purple Lines.
 
METRO teams are working around the clock to evaluate and restore service to all of the Authority's routes. METRO Park & Ride will resume Tuesday, Sept. 5. METRO HOV/ HOT lanes are still being evaluated for service. 
 
METROLift service returns to regular service Saturday, Sept. 2. METROLift trips should be scheduled one day in advance in the normal manner: Online or by calling 713-225-6716 or 713-225-0410.
 
Customer Note:
  • Customers should be advised detours and delays are still possible. Patience is appreciated. 
  • METRO’s T.R.I.P. app may not be an accurate source of “next bus” arrival during times of schedule fluctuation.
  • Riders are asked to monitor METRO Twitter and Facebook pages for timely information regarding transit service. METRO also offers real-time information through its service alerts system
  • Questions or concerns can be directed to METRO's Customer Care Team at 713-635-4000.


Kevin Korell


OTOL Board Leader


Lakewood, NJ


#10 KevinKorell

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Posted 02 September 2017 - 04:08 PM

Now they are starting to get parts of the Green and Purple LRT lines back, although interestingly, the westernmost portion of the two where they are interlined and cross the already restored Red Line is still out.
 

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Release Date: Sep. 2, 2017

Alert #8: METRO Puts More Bus Routes and Rail Lines in Service next_crop.jpg

 

METRO is adding nine more local bus routes and has resumed operations on portions of the Green and Purple Lines as it restores service. Bus routes marked by an asterisk below will begin operating at the start of service on Sunday, Sept. 3. All other bus routes listed are currently in service.
Available Local Bus Routes

  • 2 Bellaire
  • 3 Langley
  • 4 Beechnut
  • 5 Southmore
  • 6 Jensen / Greens
  • 7 West Airport
  • 8 West Bellfort
  • 9 Gulfton / Holman
  • 10 Willowbend
  • 11 Almeda / Heights
  • 14 HIram Clarke
  • 20 Canal / Memorial
  • 23 Clay - W 43rd
  • 25 Richmond
  • 26 Long Point Cavalcade
  • 27 Shepherd
  • 28 OST – Wayside
  • 29 Cullen / Hirsch*
  • 30 Clinton / Ella
  • 32 Renwick / San Felipe
  • 33 Post Oak
  • 36 Kempwood
  • 38 Manchester / Lawndale
  • 39 Katy Freeway
  • 40 Telephone Heights
  • 41 Kirby / Polk
  • 44 Acres Homes
  • 45 Tidwell
  • 47 Hillcroft
  • 48 Market
  • 49 Chimney Rock / S Post Oak
  • 50 Broadway
  • 52 Hardy – Ley
  • 54 Scott
  • 56 Airline / Montrose
  • 58 Hammerly*
  • 59 Aldine Mail*
  • 60 Cambridge
  • 63 Fondren
  • 64 Lincoln City
  • 65 Bissonnet
  • 66 Quitman*
  • 68 Braeswood
  • 73 Bellfort
  • 76 Evergreen
  • 77 Homestead
  • 78 Wayside
  • 79 West Little York
  • 80 MLK / Lockwood
  • 82 Westheimer
  • 83 Lee Road
  • 84 Buffalo Speedway
  • 85 Antoine / Washington
  • 86 FM1960 / Imperial Valley*
  • 87 Sunnyside
  • 88 Sagemont* 
  • 89 Dacoma*
  • 97 Settegast
  • 98 Briargate
  • 99 Ella – FM 1960
  • 102 Bush IAH Express
  • 137 Northshore Express
  • 152 Harwin Express
  • 344 Acres Homes Community Connector
  • 360 Peerless Shuttle* 
  • 399 Kuykendahl Shuttle*
  • 412 Greenlink
METRORail
METRORail Red Line is fully operational. The Green Line is now operating between Magnolia Park Transit Center and Eado/Stadium stations. The Purple Line is now operating between Palm Center and Eado/Stadium stations. Rail service is operating on a Sunday schedule.
 
METROLift
METROLift has resumed regular service. Trips should be scheduled one day in advance in the normal manner: Online or by calling 713-225-6716 or 713-225-0410.
 
Park & Ride - HOV / HOT
METRO Park & Ride will resume Tuesday, Sept. 5. METRO HOV/ HOT lanes are still being evaluated for service.

 

New to METRO?
If you are new to public transportation, welcome aboard! Click here to plan a trip, check bus schedules and learn everything else you need to know about riding METRO buses, METRORail and Park & Ride.

 

 
Customer Note:
  • Customers should be advised detours and delays are still possible. Patience is appreciated. 
  • METRO’s T.R.I.P. app may not be an accurate source of “next bus” arrival during times of schedule fluctuation.
  • Riders are asked to monitor METRO Twitter and Facebook pages for timely information regarding transit service. METRO also offers real-time information through its service alerts system
  • Questions or concerns can be directed to METRO's Customer Care Team at 713-635-4000.


Kevin Korell


OTOL Board Leader


Lakewood, NJ





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