Norfolk Southern Service Alert

Hurricane Ivan

September 14, 2004

A hurricane watch remains posted from Morgan City, La., to St. Marks, Fla., and extends inland over southeast Alabama and southwest Georgia.
Conditions along the north-central and northeastern Gulf Coast will deteriorate rapidly late tomorrow as Ivan approaches.

Norfolk Southern operations in the New Orleans and Mobile areas will be curtailed to ensure the safety of our customers and employees for the duration of the storm.

Customers in the area seeking information about service in this area should contact Central Yard Operations at (800)898-4296.

For information on specific shipments, please contact the National Customer Service Center (800) 635-5768.

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Norfolk Southern Corporation
www.nscorp.com

Norfolk Southern Service Alert

Update: Hurricane Ivan

September 16, 2004

As Hurricane Ivan moves northward, Norfolk Southern will be working to restore service in the aftermath of the storm as conditions permit.

Ivan will continue to roar onshore this morning and afternoon, though it will weaken over land with time. Significant rainfall will continue to move northward across the Southeast over the next several days. A looming threat will be the heavy rainfall across the southern Appalachians through the weekend. Significant flooding is possible across the mountainous areas of Tennessee and the western Carolinas as more than a foot of rain is likely for some areas.

Customers in the area seeking information about service in this area should contact Central Yard Operations at (800)898-4296.

For information on specific shipments, please contact the National Customer Service Center (800) 635-5768.

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Norfolk Southern Corporation
www.nscorp.com

Norfolk Southern Service Alert

Flooding in Enola, Pa.; Tracks Out of Service

September 19, 2004

As result of severe weather and flooding in the Enola, PA, area Norfolk Southern main tracks are out of service. Operations continue to be hampered throughout the northeast as a result of high water. Traffic moving through these areas will experience delays.

Special note to customers with committed service agreements: Norfolk Southern is invoking force majeure effective 12:01 PM, Sunday September 19, 2004 on all traffic moving in through these areas.

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Norfolk Southern Corporation
www.nscorp.com

Enola is just west of Harrisburg, which means that the PENNSYLVANIAN and THREE RIVERS must be affected.