Easy Print VersionLast major update December 2012
IntroductionTo begin to learn why we say Also ask for a copy of the Amtrak National Timetable which will greatly assist you in planning future trips. New Timetables usually appear in the Spring and the Fall. Taking the Auto Train? See also our separate, detailed Amtrak Auto Train Tips, compiled by Don Weinstein. Planning Group Travel? Amtrak's special Group Reservations number is 1-800-USA-1GRP, 8:30am to 8:00pm Eastern Time. A "group" is 15 persons or more.
Trip PlanningStudy the Brochure and Timetables: Initially plan your own trip even if you intend to use a travel agent later to make the bookings. Familiarize yourself with your train numbers and scheduled arrival and departure times. Watch out particularly for trains that don't run daily, as some long distance trains don't. The timetables contain a wealth of information about every train and every station in the system, and are an invaluable tool for planning ahead for your vacation. Searching: Learn to use the search feature on the Amtrak web site. A link to search is at the bottom of most pages. Simple one word searches work best and are most likely to result in the display of useful pages. The site also has an Advanced Search page. Additionally, Amtrak now offers "ask Julie" a Virtual assistant. An icon/link to Julie appears at the top of most Amtrak.com pages. Scheduling Hint: Traveling on days just before the full moon is suggested because you can more easily see many things at night. You may wish to vist either Sunrise-Sunset or the U.S. Naval Oceanography Portal to help you to plan when to take your trip. Schedules on-line: The complete Amtrak schedule is on-line on the Internet in an easy to use format at the Amtrak Web Page. Amtrak has lots of general info there too. For specific information about the Amtrak Auto Train (also written "AutoTrain") which travels between Lorton VA and Sanford FL, visit our Amtrak Auto Train Travel Hints. Check the Train Status Calculator (third party site) for recent on-time status of the trains over the past several days. Historical delay information, as well as the causes of the delays, can be found at the Amtrak Route Performance page. Visit the Passenger Train Advocacy and Travel Links section of these Travel Tips for links to several more useful Web sites. "Amtrak Vacations": Amtrak Vacations operated by a private travel agency on Amtrak's behalf, offers complete packages that include Amtrak travel, hotels, rental cars, planes, and travel insurance. You can call Amtrak Vacations at 1-800-AMTRAK2 (1-800-268-7252) or visit them at the Amtrak Vacations Web Site. Their travel planner can be ordered on line by clicking here and a PDF version can be found here. An interactive digital version can be found here. Additionally, the Amtrak website now offers the ability to book hotels & cars right along with your train reservation. You however must do the leg work when using this feature, unlike Amtrak Vacations or a travel agent who look for the best prices for you and for hotels near where you want to be. Fares: Amtrak fares are complex and cannot reasonably and accurately be posted here. Please contact Amtrak directly about fares. Rail Passes: Amtrak offers two different Rail Passes that can provide you with significant savings on train travel. The first is the USA Rail Pass which has gone through an overhaul. It is good for both international travelers and US citizens and can provide significant discounts for travel throughout the US. There are 15 day, 30 day, and 45 day passes. Travel cannot be booked prior to six months from the dates of your trip. Additionally, it used to be that as long as a seat was available, you would get that seat. Now only a set amount of seats are set aside for passes. If those seats are gone on the train you want, then you have the option to pay the difference between the price that Amtrak assigns to a railpass seat and the current price of seats currently being sold. The second pass that is available is the California rail pass, good only for 7 days of travel within the State of California over a 21 day period. Further details on the California pass can be found here. Note that advanced reservations are required on many trains, and these passes do not cover accommodation charges (see below). Discounts: Fare discounts available include 15% for seniors, 1/2 fare for children (2-15; under 2 free), 10% for AAA and National Association of Railroad Passengers (NARP) members on most routes, and others. These discounts do not apply to accommodation charges. Ask about these and other regional and short term discounts. Regional, specially targeted, and short term discounts often require a special code. The code is typically a letter followed by three numbers. You'll need to know that code when booking any reservation. For various promotional fares and packages see the Amtrak web site and select the region you wish to travel in to see the current deals & discounts. Selected 25% discounts are available on Smart Fares page. AAA Numbers: A note about entering AAA numbers on Amtrak's web site, quoting Amtrak: AAA numbers come in a wide variety of formats. Please enter your three digit club code followed by a "-" and then the remainder of the numbers and letters. For example, 123-456789ABC is a valid format. If your number contains the word "plus" do NOT enter that along with the rest of your number. Please do not enter any spaces between the numbers. For example, my number is entered like this: 004-xxxxxxxxx, that is 3 digits, dash, 9 digits with no spaces and omitting other digits. However, we've found that the AAA number can only be entered reliably in one's "profile", after registering on the site (free). Entering the number on the reservation pages sometimes works and sometimes doesn't. Accommodation Charges: Accommodation charges are additional to rail fare and apply to sleeping compartments and service upgrades. Note that there is only one fixed charge (varies by route, segment, and season) for sleeping accommodations so, over and above basic rail fare, two travel as cheaply as one in a two person room. Both receive the same service and perks, including Dining Car meals. Fare Check Tool: If one has some flexability in travel dates, then AmSnag may be of some help. This interesting tool, written by an Amtrak fan, allows one to search Amtrak fares over several days up to 30 days in total. It will display both coach and sleeper fares. You will need to know the three digit code for your starting and ending stations. Reservations: When making your reservations you have several options:
Unreserved Trains: Keep in mind that major holidays are peak travel times and on unreserved trains you may find no available seats and may have to stand for all or part of your trip; particularly if you board at an intermediate stop. There aren't many unreserved trains left in the system, and many of those that are left go to a reserved status for the Christmas and Thanksgiving holiday periods. Upgrading: If you're interested in trying to upgrade your reservation or trying to get a sleeping compartment when one wasn't previously available, try calling Amtrak after 4:00am or so East Coast time. It's about then that they enter daily no-show and cancellation info into their reservation computers. One can also call up an agent and ask to be placed on the waiting list for a sleeping compartment. Occasionally you might wish to upgrade (or even downgrade) a reservation at the very last moment. Sometimes, because of no-shows, compartments or coach seats become available; so it never hurts to ask the conductor when you board. Be prepared to pay appropriately on the spot; only cash and credit cards are accepted. Changing Reservations: Reservations may be changed in most cases but various rules apply. Ask Amtrak or your travel agent when booking your trip for details about Amtrak's policies related to changing or canceling reservations. Refunds of Sleeping Car Accommodation Charges: If canceled 15 or more days before scheduled departure, a refund fee of 10% applies with a minimum of $5 and a maximum of $100. If canceled 14 days or fewer before scheduled departure, but before the scheduled departure, ticket is not refundable but the value may be applied within one year toward future travel. Cancellation after departure or no cancellation at all (no show) will result in no refund and no credit. Additional rules regarding cancellation policies can be found here. Tickets/eTickets: Prior to July 30th, 2012 Amtrak required all passengers to obtain paper value tickets that provided proof of payment for that train. Now all Amtrak trains, except for the Maple Leaf if one is traveling to/from points in Canada, use eTickets. Additionally some Amtrak Thruway buses use eTickets, while the rest still require the old fashioned paper value tickets. Once you've fully paid for your trip you'll receive an email containg a PDF file with a bar code. Simply print out that PDF and bring it with you to the train and show that to the conductor. That bar code can also be displayed on Smart Phones instead of carrying the paper printout. Further details on eTicketing can be found here on Amtrak's website. Check Train Progress: If you're boarding at an intermediate stop or if someone is meeting you, call 1-800-USA-RAIL to see how the train is doing -- trains often run a little late. Once Julie (Amtrak's automated voice recognition system) answers, simply say "Train Status" to her and she will begin a series of questions to help you get the status for whichever train you want. Try not to call Julie from a noisy area, as she may have trouble understanding you, or she may interpret an outside noise as your response. Train progress can also be checked by speaking with a live agent or on the Home page of the Amtrak Web Site Just click the "Status" tab and enter the necessary information. Note that your train's departure time may depend on other trains. For example, the westbound Lake Shore Limited from New York can't leave Albany until the Boston section joins. When speaking to an agent you may wish to ask if any other trains will affect your train's departure. Additionally train status can be checked via the Smart Phone Apps or the mobile website m.amtrak.com. Also, Amtrak.com now offers one a choice to be sent an email if the train(s) you are currently booking are delayed for some reason. This must be done during the booking process and it is located at the bottom of the page where one enters the Passenger information. Of course one must be able to receive emails while in transit to the station and at the station to utilize this service. Yet another tool written by an Amtrak fan is Amtrak Status Maps. This site has maps for various parts of the country that show the approximate locations of every train within that section of the country. Please note these are not real time locations when in between stops. For those without Smart Phones another helpful person setup a text messaging service. If you text your station code and train number to 401-268-7251 (that's 401-AMTRAK-1) the system will send you a text message back with the current estimated arrival time. So for example someone wishing to know the estimated arrival time for the Coast Starlight would text "pdx 14" to that number and in short order you'll get a text back with the current estimated arrival time. Lateness: Amtrak trains travel almost entirely on the tracks of freight railroads. As such they are at the mercy of many outside forces. Trains may run a little late, sometimes more than a little. Most of the time this lateness cannot be avoided within the constraints that Amtrak has to live with. (If you would like to see better Amtrak service, write to your representatives in Washington; they hold the purse strings and the ultimate control of Amtrak's destiny.) However, if lateness is a concern to you, one specific thing you can to is to plan on spending an overnight off the train at any stop where you will be changing trains. This may save you a lot of stress about missing a connection. Amtrak Guest Rewards: AGR is Amtrak’s version of a frequent flyer's program. Unlike a normal airline program, one earns points based upon the dollar amount of your ticket, not on the number of miles traveled. Also unlike the airlines, Amtrak has no capacity controls. If you call up and there is only one room left on the entire train for that day, it's your room. It costs nothing to join and as long as one takes at least one paid trip every three years, your points never expire. If you think that there is any possibility of taking more than one Amtrak trip, it is highly recommended that you join AGR before booking your first and/or current trip. However, if you've already booked your trip, it's still not too late. Once you sign up and get your membership number, just call Amtrak and have the agent add the number (numbers if you've also signed up family members) to your reservation. If you've already taken your trip, it may not be too late if your trip was within the last 21 days, but you'll have to call AGR to get those points. Additional program details and online registration can be found here. Connections to Walt Disney World and other Orlando Attractions: This subject comes up often. At one time there used to be a special shuttle bus service operated, this has been discontinued unfortunately. At present your options are a Hertz car rental at the station, a taxi, or Orlando's public bus system called Lynx. Lynx bus route #40 runs near the station. This bus in the southbound direction will take one directly to Universal Studios if that is your destination. Alternatively, one can take the #40 bus in the other/northbound direction to the Lynx Central Station. At Central Station one can then catch the #50 bus. The #50 will take one to Sea World, Downtown Disney, and the Walt Disney World Ticket & Transportation Center (TTC). From the TTC one can catch Disney buses and Monorails to reach all parks and hotels. Connections to Los Angeles International Airport: We are often asked how one transfers between Amtrak and the airlines at LAX in Los Angeles. The fastest way is to use the Los Angeles International Airport - Union Station FlyAway bus service. The cheaper, but more time consuming method is to take the Metro Red/Purple line, Blue line, and then the Green line to the airport shuttle bus. Note that another good option is to fly into/out of Bob Hope Airport (formerly Burbank-Glendale-Pasadena Airport) in the San Fernando Valley, if possible. Amtrak Pacific Surfliners serve that location (station name: Burbank Airport) with several daily trains which stop within easy walking distance of the airline terminal. The Burbank station is also served by L.A. area commuter rail trains (Metrolink) on working days. Caution: NEVER get on a train unless you want to go somewhere, you know where the train is going, and you know where you are going. Read the front of your tickets carefully as soon as you get them and before you travel. Also never wander away from the train at intermediate stops; the train will NOT wait for you. Listen to announcements. Ask questions!
AccommodationsAll About Amtrak Trains: The Amtrak brochure Amtrak Vacations has diagrams of each type of car and accommodation that Amtrak uses. You can order the brochure on-line here, or pick it up at many Amtrak stations. An interactive digital version can be found here and a PDF version can be found here. System timetables and other publications are available from the web site at the first link and at stations also. The Amtrak Web Site On board Page also has diagrams and measurements of sleeping compartments. Additional detailed information about Amtrak accommodations is available at the Amtrak Accommodations portion of the Trainweb web site. Excellent diagrams of each type of sleeping car layout, with every room labeled with its letter or number can be found on this Friends of Amtrak page. Virtual Tours: Amtrak has recently added a "virtual tour" of each type of accommodation to their web site, via their On board page. Apple Quick Time browser plug-in software is required. If you need it, you can download it here; it automatically installs. Two other web sites provide additional virtual tours of Amtrak equipment. The first is the Amtrak Superliner Virtual Tour from panoramic photographer Willie Kaemena which can be found here. The second which also contains VIA Rail Canada equipment is 360360.COM on Trainweb. No special additional software is needed. Accommodations Summary:
General info about sleeping accommodations: Passengers traveling in a sleeper will find that Amtrak provides all the needed linens, pillows, and blankets for their beds. While thick luxury hotel mattresses are not provided, the mattresses still do an adequate job and at least allow one to sleep horizontally unlike the coach seats. A compartment is also much darker than what one experiences in coach and you don’t typically hear your neighbors either, even if you didn't bring earplugs. One also has some control over the temperature within your room, especially in the Viewliner sleepers where you actually have a thermostat. Your sleeping car attendant can help you to adjust the temperature controls if you’re not certain how they work. Additionally your attendant will convert the room from its daytime seating configuration to its nighttime bed configuration. This is part of their job and not something that you should need to deal with. The attendant will also return the room back to its daytime configuration the next morning. Most good attendants watch for you to head for breakfast in the diner and will have your room back to seats by the time you return from breakfast. Soap, washcloths, and towels are provided both for quick wash-ups in the bathrooms and for the showers. As noted elsewhere sleeping car passengers get all of their meals included when taken in the dining car. Additionally there is a common area in each sleeper where one can find free coffee, tea, and juice for most of the day. Ice may also be available at that common area too depending on the car configuration. If ice isn't visible, then ask your attendant for some. Those traveling on the Coast Starlight and the Empire Builder routes can also expect a special welcoming gift that contains a light snack and a split of Champagne, for the adults that is. Kids (and adults not wishing to imbibe) will be offered their choice of sparkling cider or juice instead. Finally you should find a morning newspaper under your door when you wake up in the morning. The paper is often a local paper from the last major city that your train passed through earlier that morning, but it's also possible that you'll get a USA Today. Station Lounges: Amtrak has very comfortable Station Lounges at select stations. In Boston South Station, New York Penn Station, Philadelphia 30th Street Station and Washington Union Station. Club Acela Lounges are available to passengers traveling in First Class on Acela or to sleeping car passengers. Metropolitan Lounges are located at the stations in Chicago and Portland, OR. Sleeping car passengers may use these lounges on the same day they are departing and/or arriving at one of the above stations. Simply show your eTicket, ticket, or ticket stub at the counter in the lounge for admittance. AGR members holding Select Plus or Select Executive cards can also gain admittance to these lounges by showing their membership cards without regard to what train they're traveling on or what class of service. You can leave your baggage in most of the Lounges for no charge while you go off to do other things or just relax in the well appointed and comfortable lounge. The lounges also have WiFi connections for computer users and a few offer computer terminals; ask about this at the reception desk. Special First Class waiting rooms can be found in New Orleans (called the "Magnolia Room"); St. Paul, MN; Miami, FL; St. Louis, MO (a new addition); and Raleigh NC. These rooms are typically not staffed by Amtrak personnel and don't necessarily provide all of the amenities found in the First Class lounges mentioned above. One gains admittance to these rooms by speaking with a ticket agent at the ticket counter and showing your ticket or card. Amtrak has also made special arrangements in LA for sleeping car passengers on the Coast Starlight. A special area of the Traxx Lounge, which is closed at the time the Coast Starlight departs, is set aside for sleeping car passengers. Coffee, tea, and pastries are available and passengers are escorted directly from the lounge to the train when it's ready. This lounge is not available to passengers on any other train, nor is it available to those with Amtrak Guest Rewards Select Plus status. Notes regarding the Chicago Metropolitan Lounge:
On the TrainSafety First: Trains are very safe places to be, but some simple safety steps should be considered. When you stow your luggage, especially in overhead racks, ensure that it cannot easily fall out of the storage space. Train cars move around (jiggle, sway, bounce) when in motion and in particular when stopping and starting, so keep a hold on something as you walk or be prepared to grab a seat back or handrail.
More about Safety: Watch your step when boarding and leaving the train. Be especially careful to step over the gap between a high level platform and the train door. Use handrails when boarding, detraining, and climbing stairs. Be mindful that there is often a big step from a low level platform up to the first step on a train car. Don't run, and be sure your children don't run also. Take time to review the Amtrak Passenger Safety Instruction card in the seat pocket, or on or near the table in sleeping compartments. If this card is missing, ask your car attendant. Pack sensibly: Carry-on no more luggage than absolutely necessary; no more than you would or could carry on an airplane. Amtrak STRICTLY requires that individual bags (carry-on or checked) weigh no more than 50 pounds (federal requirement), and mandates no more than 2 carry-on bags per person. See Amtrak's Carry-on Baggage Policies page for more info, including what constitutes exceptions. Shoulder straps are suggested. Additional baggage of up to 50 pounds each (up to 2 bags/passenger for free; 2 more paid) can be checked on most trains at and to major stations (but not between all stations, call Amtrak about that); checked baggage is definitely NOT available to you during your trip (just as on an airliner). Properly pack checked items. Do not check delicate items. They will not be handled as fragile! Be sure checked baggage is properly tagged. Baggage to be checked must be brought to the originating station more than 45 minutes before the scheduled departure time (we suggest allowing even more time at the busier stations). Note: Amtrak is serious about the 50 pounds; your bags will be weighed and you will have to repack if you are over the limit. Baggage can be checked the day before departure. Baggage can also be routed differently to beat you to your destination or on a different train if your train doesn't have checked baggage. Baggage can be held at your destination for up to 2 days at no charge (minimal charge after that). However these rules are subject to change at any time, in part thanks to 9/11, so be sure to check with Amtrak about this before traveling.
More about packing: If you have a sleeping compartment, carry only a small overnight bag as there is very little room in sleeping compartments for luggage, except for some under-seat room for fairly flat items and a small shelf above the folding seat in Bedrooms and a small shelf above the passageway in Viewliner rooms (see the Accommodations section of these Amtrak Travel Tips). Small roll-on-board airline cabin bags just fit under the Bedroom couch on Superliner II's (but you can't plan to definitely be traveling in a Superliner II). Superliner sleepers and coaches have a luggage rack downstairs, with no special security (but we've not heard of significant problems). Coaches have overhead racks for an overnight bag or two and some have a small area for hanging bags. Bicycles: Call Amtrak at 1-800-USA-RAIL if you would like detailed info about Amtrak's policies concerning transporting bicycles; the rules vary by route and can be complex. What to do on a train: Relax! Watch the scenery; that seems obvious but many folks forget to look out the window and miss some of the best parts of the ride. Take a pair of small binoculars if you have them; you'll find a use for them. Take reading material, particularly for evening use. During the day you can expect to be looking out those windows and "schmoozing" with those around you, but things quiet down after dark. AM-FM/CD/DVD/iPod players are desirable, but earphones/headphones MUST be used, and volume should be kept low in any case. A deck of cards is a good idea if traveling with others (some Amtrak snack bars stock cards). Avoid the urge to nap in the daytime -- you'll regret it about 1:00am when you're staring at the night light unable to sleep. Most important thing to do: Relax! That's what train travel is all about. Keep a journal: It really helps to pass the time constructively and you'll be glad to have the info later. Some people like to use a micro-cassette recorder for this as they can dictate while doing almost everything else. Some like to record the day's events on a laptop computer. Some write up their adventures in a post-trip report. See our Trip Reports section for many of these reports -- we will be pleased to publish your comments too. Maps and Guides: Knowing where you are and villages you're passing through adds to the enjoyment. The best railroad route maps of which we know are in the multi-volume SPV Railroad Atlas of North America. If you prefer a computer version for your laptop, then consider North American Railroad Map. You may also wish to take a good road atlas with you, even if it doesn't show the rail lines; e.g., the Rand McNally "Road Atlas and Travel Guide". The Amtrak Web Site has basic route guide information for every Amtrak route. TrainWeb has Amtrak route information on-line here. Also, some trains may have paper route guides on board, though these aren't actually maps. Be sure to ask for one if you don't see them. See our tips about books in these Travel Tips for more route guide suggestions. If you plan to use a Global Positioning System receiver to keep track of your location, see our GPS Train Tracking page. Sleeping in coach: If traveling overnight by coach, definitely take a light blanket (we suggest a dark color as it may get a little soiled over several days). An "army blanket" is ideal. A heavy beach towel may be a fair substitute and may be useful at your destination. Amtrak will usually sell you a small blanket for about $15 on board. The train often gets a bit cool at night, even in summer. Many people suggest that you take a pillow as well. Some suggest taking a pillowcase and asking for two of the small pillows. Another pillow for the lumbar region is desirable, but the car attendant is likely to balk at providing two or three pillows! More About Sleeping: Especially in coach, take disposable foam rubber or silicone ear plugs -- they'll help in a variety of social and sleep situations. Those who have trouble dozing off may wish to take some over-the-counter medication with sleep inducing side effects, such as Benadryl. Discuss the use of any such medication with your Physician and/or Pharmacist. You may wish to try using Breathe RightTM nasal strips (available in pharmacies and drug stores) which are said to improve night time breathing and reduce breathing noise (snoring). Bathing and Grooming: The ability to wash up varies from the private facilities including a shower in a Bedroom on a Superliner or Viewliner (see the Accommodations section of these Tips), to the unisex, closet sized rest rooms in some coaches. Some people like to take a small can of Lysol spray for the restrooms and shower. For a long trip, a bottle of skin moisturizer is a good idea. And you'll find a travel pack of moist towelettes invaluable. Frequent travelers have suggested taking a small tote bag with toothbrush, floss, toothpaste, razor, shaving cream, hair brush/comb, aspirin, etc. Flip-flops for your feet can come in handy too! For those in sleepers, soap & towels are provided. Ask your attendant if you don't see them. The attendant is also normally given a very small supply of shampoo in hotel sized bottles; but it is best to bring your own. But please don't plan on taking a shower too often, as both water in general and especially hot water is limited Note: On the Empire Builder and the Coast Starlight, sleeper passengers are provided with a small cloth bag containing shampoo, conditioner, and moisturizer. For those in coach, take a wash cloth for sponge bathing and a zip-lock bag to store it in. You may also wish to pack a super absorbent backpacker towel to dry off after a sponge bath. Take a bar of soap (in a sealed up soap dish); hotel bar soaps are ideal. Walking the train: Don't stay glued to your seat. Walk around. Meet people. Enjoy your travel mates. "Schmooze!" This is a "required" part of the Amtrak Experience! Generally you can safely leave your possessions on/above your seat while you wander. We always carry our cameras and scanner radios with us, even to the rest room, unless we have someone to watch them (or they are well packed away). You don't have to be paranoid, but simple security considerations should be followed. Of course, considerably more caution is called for at stations and terminals, off the train. Entertainment: Amtrak has by and large eliminated the practice of showing movies on it's trains, the exceptions being on the Auto Train and the Cascades service. On the Cascades Service you must either buy headphones for a small fee or bring your own to hear them. On the Auto Train movies are shown on TV monitors in the cafe cars. Other entertainment events will be announced on some trains. Several of the long distance trains also have National Park Service Trails & Rails guides or other guides that give a talk during the day as you travel through certain areas. More information on the Trails & Rails program from Amtrak can be found here and from the National Park Service here. Trails & Rails programs for the Sunset Limited & Texas Eagle can even be download as a Podcast here. A service crew member may organize games in the Lounge car also. Traveling with Children: You will be able to devote much of your attention to the kids because someone else is doing the "driving". Kids do very well on trains. If old enough to wander on their own, they will quickly meet other kids their age and "socialize" as only kids can do. Usually the Lounge Car will become their social center, particularly on Superliner trains. Left to their own devices you may not see your kids for hours at a time, but it is a good idea to check on them periodically. One trick to traveling with children is to have them pack a small carry-on case with their books, game-boy, iPod or similar device, simple non-noisy toys and games, etc. Children quickly tire of just looking at scenery, no matter how spectacular you find it, though they will flock to windows to see wildlife that they would yawn over at a zoo. Small children may wish to bring along a favorite stuffed animal and/or blanket, which will often help them sleep better. A sleeping compartment provides a place for quiet time (or time-out if needed). More about sleeping compartments in the Accommodations section of these Tips. Clothing: Wear comfortable, casual clothes, the sort you would wear around the house. Most of your fellow travelers will be dressed the same. A jogging outfit is perfect, particularly at night. Comfortable shoes are a must. You can take off your shoes while in your seat or sleeping compartment, but they are required when passing from one car to the next. Some like to take soft hard-sole moccasins, which meet the requirements but are the next thing to no shoes at all. Dining: Long distance trains will have a snack bar and almost always a dining car. The Timetable shows this info in the "Service" section on the page for each route. Eat at least one meal in the dining car if your train has one. It's fun, only a little more expensive than the snack bar (for equivalent items), good food -- and an "obligatory" part of the Amtrak Experience. Don't be in a rush. Eating in the dining car is often going to be leisurely. Patience is really a virtue here. Seating is 4 to a table so you'll be meeting new friends at each meal unless you are a part of a fixed four-some. By the way, the staff will request that couples sit alongside, not across from each other since many people are uncomfortable sitting side-by-side with a stranger. Reservations are normally taken for lunch and dinner, breakfast is first come first served. Listen carefully for announcements; usually sleeping car (first class) passengers get first choices. Also, sleeping car passengers receive meals as part of their accommodation -- no charges in the dining car except for alcoholic beverages. Dining Car Summary:
Dining Car Food: Amtrak has posted their latest Dining Car menus on-line here. The special menus for the Texas Eagle and the City of New Orleans, which use the CCC, can be found here. Adobe Acrobat Reader is required; it can be downloaded free here. The listed prices are subject to change of course. Each train has its own menu; however many of the items are similar from train to train. In an effort to provide some additional variety for those traveling on multiple train Amtrak relies on the Market Place Special, the Seafood Selection, and other specials for lunch & breakfast to provide some variety for those on multi-day trips. Typical Hours of Service (may vary depending on route): Dining CarBreakfast: 6:30am-9:30am (board by 9:00am) Lounge6:30am-Midnight (most routes; attendant closes periodically for breaks) Snacks, etc.: Almost all Amtrak trains have a Snack Bar with typical snack bar food such as sandwiches, drinks, candy, and so on. The national cafe menu can be found here. The national menu is used by most long distance trains. Additional menus for short haul/corridor services can be found by selecting your route from the route listing page found here and then clicking the appropriate link on the page. Prices are also subject to change of course. You can also bring your own food aboard. However, you may not consume your brought-aboard food in the dining car or lounge car -- only at your seat or in your sleeping compartment (this is not just policy; federal regulations apply). There is room for a small ice chest/cooler between coach seats; this will save quite a bit on drinks and food; but remember that you have to carry it around with you when off the train. Soft drinks are sometimes cheaper in depot vending machines than in the lounge car, so be alert for the longer stops with correct change (do not detrain at the short stops!). Lounge attendants will sometimes give you a little of their limited supply of ice -- if you ask nicely (i.e., beg well). Bottled spring or drinking water is nice to have and will often taste much better than Amtrak's tap water, and the bottle will be convenient to have at your seat. Sleeping car passengers are provided with complimentary bottled water that should be found in your room when you board. Additional bottles can usually be obtained from your attendant. For those who enjoy an occasional glass of wine and are traveling by sleeper, take a corkscrew and your own bottle of wine. And everyone should bring along some non-perishable munchies as well for those late night, or just about anytime, snacks. If you are traveling during the busier holidays (e.g., Christmas or Thanksgiving) on trains such as the Northeast Regional or California corridors, then certainly consider bringing your own food with you. The lines for the snack bar can be very long and the wait can be 30 minutes or more. Special Meals/Diets: With 72 hours advance notice, some Amtrak trains can accommodate certain dietary needs, including kosher and vegan meals (there is always a vegetarian selection on the regular menu), as well as reduced-sodium or reduced-cholesterol selections. Such meals are pre-plated prior to train departure and held until serving. More details can be found on Amtrak's Special Dietary Requirements portion of their general page about meals. Special meals cannot be provided on all trains, nor on connecting Amtrak Thruway buses, nor on buses substituting for trains when such substitution is required. Check with Amtrak for the more specific information. Smoking: Amtrak eliminated smoking on board all Amtrak trains other than designated areas on the Auto Train. Occasional longer "smoking stops" on overnight trains will be announced (except during sleep time at night). Persons caught smoking on a non-smoking train will be at least threatened with expulsion at the next stop -- and some conductors we know will give no warnings. The indoors area of all Amtrak Stations and all dedicated Amtrak "Thruway" buses are also non-smoking. First aid: First aid kits with all the routine items can be found in most drug stores for less than $5.00. The train crew has first aid materials too, but you may wish to take a small kit for those little cuts or bruises that you don't want to make a big deal about.
Amtrak PeopleService and Train Crews: The Amtrak personnel are divided into Service Crew (also called OBS for On Board Service) and Train Crew.
Station Personnel: The Amtrak personnel are divided into Ticket Agents, Lounge Attendants, Gate Agents, and Redcaps. Not all stations have employees in all positions and some stations are totally unstaffed.
TippingGeneral Guidelines: Tipping is NOT required, but is considered correct for the service crew personnel on the train. Recommendations: Snack bar attendant: roughly 10%. Dining car: 15% of menu prices (sleeping car passengers may want to note this when ordering their meals). Coaches: the consensus is that in most cases tips are not necessary, but if special service is given, the guidelines for a sleeping car attendant apply. Sleepers: See the next section. Operating crew is never to be tipped. Tipping a Sleeping Car Attendant: The sleeping car attendant that will greet you when you board the train will be with you throughout your journey and will be changing your room configuration at least twice a day, and performing other services, so it behooves you to get on their best side -- and they on yours. Here are your options for tipping a Sleeping Car Attendant:
You could pick any of the options above and not be "wrong". Personally, we believe tipping is appropriate, and don't recommend the fourth option. We go with the second one -- tip at the end according to level of service. For reasonable service for (say) 2 nights for a couple in a Roomette, we would tip $20. This is probably the most popular option of those above -- though many people just never even think of tipping the attendant. We also go out of our way to be friendly to the attendants and helpful to them in whatever way we can -- basically to treat them well. Our experience has been that a big smile and friendly greeting gets one that little extra without any need to promise compensation up front.
Photography, Electricity, and ElectronicsPhotography: It is fun to record the scenery that you travel through, but it’s not easy to take pictures through the heavy-weight safety windows of an Amtrak train. Glare is a serious problem. Here are some hints from photographers:
Electric items: Electric outlets exist in several places on Amtrak trains.
Other Electrical Info: Superliner II and Viewliner sleeping cars have protruding outlets that accept just about anything, but many chargers won't fit the recessed outlet on the older Superliner I cars, so bring a short 3-prong extension cord or a surge protector with you. The extension cord/surge protector will be useful in all situations where you need to connect more than one item. Also we've found that occasionally the power may not be sufficient to properly activate some chargers, so spare batteries are suggested. Train power is not exactly stable, so you may want to make sure that your battery is fully charged before doing any major work on a laptop computer. You may wish also to keep your other electronics fully charged whenever possible in case there is a loss of power. Finally, a surge protector isn't actually needed to protect your equipment as unlike commercial power, there are no surges. But again, it does come in handy if you have more than one item to plug in like many travelers do today. WiFi: Many people today ask about WiFi. Amtrak has been responding to that demand, but they still have a ways to go. At present Amtrak is using a cell based WiFi system that generally works well on trains in the northeast and on other short haul corridors in California and the Northwest. Please don't count on it always working, there are occasional problems. And it is not capable of streaming video and music. Its use is geared towards email service and web browsing only. Unfortunately because cellular data signals along the runs of the long distance trains come and go, this system has proven to be ineffective for the long distance trains after testing. Last we knew, the Pacific Parlour Cars on the Coast Starlight still had the system installed and turned on. But the signal is only found in the PPC and service comes and goes, especially when the train is in the mountains. Amtrak is currenlty evaluating other possible technologies to use for the long distance trains, but no timeline for providing any service has been forthcoming. Scanner Radios: If you're really serious about rail travel, consider purchasing a portable scanner radio (about $100 and up). Check our Scanner Radios section for more info. GPS: Learn about the use of a Global Positioning System (GPS) receiver on a train on our GPS Train Tracking page. In addition to dedicated GPS receivers, many Smart Phones today are also capable of GPS functions and can be used to track your position as well as approximate speeds. Most phones have a basic map function that will work as long as one has a data signal, meaning on the long distance trains you're going to have problems using such an App. So we suggest looking for an App that will allow one to download maps ahead of time to the phone. As an iPhone owner, my favorite for the iPhone is MotionX GPS for 99 cents. A free version is also available, but it is more limited and it only allows for 1 map file to be downloaded.
Miscellaneous TipsNotes From All Over: You may wish to take with you:
On some Superliner coaches the original leg rest supports have been replaced with a simple support that swings down underneath. Some find that this does not raise high enough at night. Carry something to put under the support to prop it up. A couple of thick paperbacks will do, and provide reading material too. If you want to change clothes each day, pack a full change as a bundle that you can pull out together without needing to search for it. Animals are not permitted on Amtrak trains, buses or in stations, with the exception of trained service animals accompanying passengers with disabilities. See Animals On board on the Amtrak web site. Tips about Books: Here are some books with good information about traveling by Amtrak travel:
Miscellaneous TipsNotes From All Over: You may wish to take with you:
On some Superliner coaches the original leg rest supports have been replaced with a simple support that swings down underneath. Some find that this does not raise high enough at night. Carry something to put under the support to prop it up. A couple of thick paperbacks will do, and provide reading material too. If you want to change clothes each day, pack a full change as a bundle that you can pull out together without needing to search for it. Animals are not permitted on Amtrak trains, buses or in stations, with the exception of trained service animals accompanying passengers with disabilities. See Animals On board on the Amtrak web site. Tips about Books: Here are some books with good information about traveling by Amtrak travel:
Amtrak Travel Tips edited by from personal experience and many inputs from OTOL members, Amtrak travelers and Amtrak employees. Particular thanks to former OTOL Leader HaRRy Sutton. Amtrak does not endorse this page and other associated On Track On Line pages, nor does it sponsor this or any other On Track On Line page. Amtrak sources were used to compile or confirm some of the information here, but this does not represent official Amtrak information, nor is this information endorsed by Amtrak. |