Here are some web sites that have more info about traveling via train and related matters:
The National Association of Railroad Passengers (NARP) is a lobbying and passenger rail advocacy group. If you would like to help Amtrak to be able to serve you better, the best thing you can do is to join NARP. Their web site also has up-to-date news about Amtrak.
Those looking for a hotel that can be reached by rail after disembarking Amtrak may find this listing from Kevin Korell helpful. Please note that neither Kevin nor OTOL makes any recommendations about the hotels on that list, other than their proximity to a train station.
A site devoted to a single Amtrak route is the Texas Eagle site, which contains schedule and service information, a trip planner, route guide, and local information for every city along the route, including those served by connecting Thruway motorcoach.
Last and Perhaps Most Important Tip: Don't ride Amtrak expecting great luxury and a high level of personal service. Amtrak isn't the fabled Orient Express (it's also much less expensive!), and it's also not an airline. Don't expect to be pampered, nor see plastic smiles. Travel on Amtrak has been described as a cross between staying at a resort and camping out. Amtrak employees are a cross-section of America; you will encounter some excellent ones, some mediocre ones, and some who may belong in another line of work.
If you have any unpleasant experiences, take names and talk to the Conductor. You can talk to an Amtrak Customer Relations representative by calling 1-800-USA-RAIL and asking for "customer relations"; letters should not be written until you have talked to Customer Relations. By the way, the customer relations folks would be very pleased to hear about your pleasant experiences too.
With a spirit of adventure and a willingness to "go with the flow" you can expect to have a great time!
Amtrak Travel Tips edited by
from personal experience and many inputs from OTOL members, Amtrak travelers and Amtrak employees. Particular thanks to former OTOL Leader HaRRy Sutton.
Amtrak does not endorse this page and other associated On Track On Line pages, nor does it sponsor this or any other On Track On Line page. Amtrak sources were used to compile or confirm some of the information here, but this does not represent official Amtrak information, nor is this information endorsed by Amtrak.